PSR - Patient Service Representative

PSR - Patient Service Representative

Nashua - Nashua, NH 03060

You are interested in community health, want to make a difference in people's lives and the community, and are looking to be part of a dedicated, professional team, rather than just have a "job."

Does this sound like you? If so, let's talk.

We are New Hampshire's oldest non-profit community health center, offering quality family health and medical services to all, regardless of their ability to pay. We are proud of our ability to respond to community needs while offering professionally satisfying, quality-of-life careers with competitive benefits and compensation package.

Currently we are seeking a full time (40 hours per week) Patient Service Representative in our Nashua office. Starting range $ 18.36 to $ 20.91

As a Patient Service Representative, you are the first point of contact for our patients. You would be responsible for all front desk operations to include greeting patients, confirming demographic information, and responding to incoming and outgoing calls in a timely, professional manner. While no two patients will have the same needs, you can expect to assist them with scheduling appointments and verifying insurance eligibility, as well as assisting in the counseling and determination of financial assistance eligibility.

Successful candidates will possess the following:

• Outstanding customer service and communication skills
• Excellent organizational skills and attention to detail
• Ability to work in a high-stress, multi-tasking environment
• Ability to work as part of a team, as well as independently
• Bilingual Spanish is preferred

Benefits:

• Medical, Dental and Vision
• Paid STD, LTD and Life Insurance
• 403B match
• Tuition reimbursement
• Generous earned time bank (vacation), Paid Birthday and attendance incentives

We are an Equal Opportunity Patient Care Provider and Employer, offering a competitive benefits and compensation package. For consideration, interested parties should submit a resume or CV to Lamprey Health Care's Human Resources Department.

Qualifications:

1. High School diploma or equivalent
2. One to two years recent experience in an administrative support role
3. Excellent Customer Service skills
4. Flexible with scheduling
5. Bilingual in Spanish/English may be preferred.