Shift Supervisor

Position Summary:


The Shift Supervisor is responsible for overseeing daily operations during assigned shifts, ensuring staff productivity, quality service, safety, and adherence to company policies. This role acts as a key link between frontline employees and management, providing leadership, coaching, and operational support to meet business goals. The Shift Supervisor serves as the on-site decision maker during their shift and plays a critical role in incident response, permit control, and operational continuity.

Essential Duties and Responsibilities:

The essential functions include, but are not limited to the following:

• Prepares daily shift reports, production reports, and unit performance reports in a timely manner.
• Prepares incident reports and permitting documents in a timely manner.
• Manages the day-to-day operation of different units and their crew members.
• Ensures compliance with company policies, health and safety regulations, and quality standards.
• Collaborates with other departments, such as maintenance, to determine work order flow and ensures smooth operation.
• Approves operators' work requests and troubleshoots issues with operators.
• Manages day-to-day inventory based on production targets and goals.
• Identifies and resolves production issues, and implements continuous improvement initiatives.
• Reviews operators' daily records to ensure units are operating within the guidelines of the permits.
• Enforce all safety policies, procedures, and operating standards
• Serve as permit authority for hot work, confined space entry, and lockout/tagout
• Lead shift-level safety meetings and toolbox talks
• Respond to spills, upsets, and emergencies; initiate incident reporting and secure the area as required
• Ensure compliance with OSHA, EPA, DTSC, CUPA, and local regulatory requirements
• Directly supervise and assign work to operators and shift personnel
• Provide real-time coaching, guidance, and corrective feedback
• Maintain clear shift handoffs and documentation to ensure continuity

Other Functions:

• Trains and mentors team members to improve performance and job satisfaction.
• Complies with safe work practices, policies, and processes at all times.
• Fosters a positive and productive work environment.
• Performs other related duties as assigned.

• Participate in investigations, audits, and corrective action follow-up.

Supervisory Responsibilities:

This role supervises the following positions: All onsite crew members.

Required Qualifications:

• High School Diploma or equivalent (G.E.D.).
• 5+ years of experience in Manufacturing, Refinery or related field.
• Prior experience in a lead operator or supervisory role
• Working knowledge of refinery equipment, processes, and safety systems

Years of Experience: 5+

Knowledge, Skills, and Abilities

• Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
• Knowledge of principles and facts related to the production, processing, storage, and distribution of manufacture goods.
• Strong safety leadership and decision-making under pressure
• Ability to supervise and hold teams accountable
• Clear written and verbal communication skills
• Problem-solving and troubleshooting ability
• Ability to balance production demands with safety and compliance
• Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
• The skill in obtaining and seeing the appropriate use of equipment, facilities, and materials needed to do certain work.
• The skill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• The skill in analyzing needs and product requirements to create a solution.
• The abilities that influence the acquisition and application of knowledge in problem solving.
• The ability to apply general rules to specific problems to produce answers that make sense.
• The ability to communicate information and ideas in writing and speaking.