Asset Protection Captain, Valencia Town Center - Full Time

Macy’s is more than just a store. A story about innovations and customers and colleagues. The Asset Protection Captain's primary responsibility is to train, educate, and coach Asset Protection / Loss Prevention staff on apprehension. efforts in providing the best customer service within a controlled environment Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. schedules contain weekend shifts as part of the requirements. health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. community by joining one of our Colleague Resource Groups and make a difference Performance-based incentives * Employee Assistance Program with mental health counseling and legal/financial Select, train, develop, and supervise Asset Protection / Loss Prevention customers and employees * Participate in initial orientation and on-going training including the computer, surveillance, and alarm systems * Respond to customer and associate incidents to facilitate first aid and Recover stolen merchandise and apprehend shoplifters who commit fraud or customer or associate that is committed on company premises * merchandise recoveries, accident investigations, audits, and other activities policies concerning apprehensions, searches and seizures, and the Successfully complete all security training requirements and maintain personal certifications as required by law * merchandise exposure standards and asset protection * Develop and maintain relationship with local law enforcement to facilitate is a party of interest to which the Asset Protection / Loss Prevention Works on special assignments, investigations, and surveillance as directed by relationships, and ensures authentic connections with colleagues, customers, and communities

High School Diploma or equivalent required * information with diverse groups of customers and peers * Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays * Ability to sustain long periods of time enclosed in surveillance areas * Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Join us and help write the next chapter in our story - Apply Today!