Customer Service Telephone Interiewer
Uri Information
Benefits:
401(k)
401(k) matching
Bonus based on performance
Flexible schedule
Benefits/Perks
Competitive Compensation
Remote work (after in-house training)
Flexible Hours
Job Summary
We are seeking a few Telephone Interviewers to join our team! As a telephone interviewer, you will be making outgoing calls and answering incoming calls, answering questions, and directing calls to the appropriate persons and places. You will also be verifying information over the phone, updating documentation as needed. The ideal candidate is able to maintain a positive, helpful attitude, has excellent customer service skills, and is comfortable on the phone. In-house training typically lasts two-weeks.
Informational only: Absolutely no selling
Work on behalf of established insurance companies
Work From Home (after in-house training)
Responsibilities
Making outbound and receiving inbound calls
Speaking with individuals who have and existing business relationship with out clients
Flexible Work Options
Hours of operations Monday-Thursday 8:00 am - 9:00 pm Friday 8:00 am - 8:30 pm Saturday 9:00 am - 2:00 pm
Hiring for all shifts (4-6 hour shifts)
Hours scheduled to accommodate school, second jobs, or personal schedules
Part-time positions ranging from 15-30 hours per week
Qualifications
Excellent customer service skills
Strong organizational skills
Familiarity with automated phone systems helpful
Hiring Company Description
URI Information Services has served the property and casualty insurance industry for over 60 years. We specialize in delivering Profit and Loss Improvement programs, from renewal updates to satisfaction surveys conducted through phone and mail. At URI, we are known for quality of our services and our commitment to creating the most welcoming and friendly work environment in the industry. Join our team and experience a supportive, relaxed workplace where your contributions make a real impact.
Join out team to enjoy a flexible position in a friendly, supportive work environment!
Flexible work from home options available.
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