Client Executive 2 (Single Client)

Role Overview Lead Strategic Food Service Operations at Medstar Health Sodexo is seeking a Client Executive 2 – Healthcare Food Services to support operations within the Medstar Health System based in the Baltimore, MD area. At MedStar Health , we offer easy access to great health care in Maryland, Virginia, and Washington, D.C., via our 10 hospitals and more than 300 other care locations. We’re also committed to advancing your care by continuously learning and applying new knowledge. We help our patients and their families feel understood, appreciated, and confident in their care. This is an excellent opportunity for a self-driven leader who is passionate about building high-performing teams, driving operational and financial success, patient experience and developing strong client relationships that support long-term growth and retention. What You’ll Do As the Client Executive II , you will serve as a trusted advisor to the client and play a critical role in delivering operational excellence and strengthening Sodexo’s partnership within the health system. Key responsibilities include: Oversee food service operations at Medstar Health locations Deliver operational excellence by meeting Sodexo service commitments that are Predictable, Reliable, and Repeatable Ensure successful execution of contractual obligations, KPIs, and performance standards Coordinate and direct all account activities including financial performance, policy compliance, and employee development Build and maintain strong relationships with hospital leadership and key stakeholders Partner with Sodexo senior leadership to support client retention and growth initiatives Develop and manage annual business plans and budgets in collaboration with finance leadership Monitor financial performance and drive strategies to maintain strong fiscal outcomes Lead and develop frontline leaders and management teams to ensure strong operational performance Identify opportunities for business development and growth within existing client relationships What We Offer Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching Contributions Paid Time Off and Company Holidays Career Growth Opportunities and Tuition Reimbursement More extensive information is provided to new employees upon hire. What You Bring The ideal candidate will bring strong healthcare food service leadership experience along with a proven ability to manage complex operations and unionized workforces. This leader must have demonstrated success in: Building strong client partnerships Effective Communication Proven success driving Patient Satisfaction Driving financial performance Leading large frontline teams in a fast-paced healthcare environment Experience managing union labor relations, operational KPIs, and multi-unit food service programs Qualifications & Requirements Minimum Education Requirement - Bachelor’s Degree or equivalent experience Minimum Management Experience – 7 years Minimum Functional Experience – 7 years Equal Employment Opportunity We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. #J-18808-Ljbffr Sodexo