Bell Attendant

Overview

SP a Metropolis company is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So theres no fumbling with tickets machines apps or credit cards. You just drive in and drive out.

We are the largest parking network in America with over 23000 employees powering mobility at over 4000 locations across North America and Europe.

Today we are reinventing parking. Because its important its everywhere and impacts everyone. Tomorrow we will power checkout-free experiences anywhere you go to make the everyday experiences of living working and playing remarkable - giving us back our most valuable asset time.

Responsibilities

Basic Function: In this role you will be expected to provide exceptional service to hotel guests. You will be responsible for escorting escorting arriving and departing guests in a friendly and courteous manner to and from their accommodations as well as transporting andhandling luggage . You will be expected to maintain the highest level of customer service and use extreme care when handling guest belongings.

Responsibilities include but are not limited to the following:

• Read and match luggage tags write claim tickets and detach portion to give to guest
• Escort customers to accommodations visually inspect room and acquaint guests with their rooms and their room features
• Organize and store luggage as necessary in a designated area
• Respond to guest inquiries and requests accurately and in a timely friendly and efficient manner as it relates to all the hotel services and the local area around the hotel
• Ensure management/leadership is made aware of any relevant feedback from guests and/or other department
• Be on time for every scheduled work day
• Maintain a neat and clean appearance and arrive and remain in complete uniform before and during scheduled shifts
• Assist Supervisors and Managers with additional duties as assigned

Qualifications

Qualification Requirements: To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required.

Education and/or Experience: Less than high school education or up to one month related experience or training or equivalent combination of education and experience.

Availability to Work: Special shift requirements if any will vary depending on a locations hiring needs. If applicable availability to work 2nd shift 3rd shift and/or week-ends may be required.

License Requirement: The individual will only be required to have and maintain a valid state-issued drivers license with a current address and acceptable driving record if the individual is expected to be able to drive a company vehicle or drive on company business.

Language skills: Ability to read and comprehend simple instructions short correspondence and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers clients supervisors and other employees of the organization.

Reasoning ability: Ability to apply common sense understanding to carry out detailed but standard written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Other skills and abilities: Ability to use clock (standard/military time). Ability to maintain a pleasant and professional demeanor when interacting with guests. Ability to effectively respond to customer problems or complaints.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee is regularly required to use hands and fingers and to communicate with customers and fellow employees. The employee is frequently required to sit; reach with hands and arms; stand; walk. The employee is also frequently required to climb balance stoop kneel and addition the employee is required to of twist turn stretch and bend on a frequent basis. The employee must be able to lift and move up to 75 pounds regularly. The employee must be able to move in a relatively quick manner. Specific vision abilities required by this job include Close vision Peripheral vision and Ability to adjust focus.

SP is an equal opportunity employer committed in policy and practice to recruit hire train and promote in all job classifications without regard to race color ancestry religion sex age national origin citizenship status marital status sexual orientation veteran status gender identity disability or other classes protected by federal or state law. SP does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.

SP a Metropolis Company may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidates application relative to the required job qualifications and responsibilities listed in the job posting.

As part of this process SP retains data relevant to your candidacy including personal information for a period that is reasonably necessary for the use of the tool. If you are hired for the position your data may become part of your employee records.

If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy please contact . We are here to assist you.

Location

US-OH-CLEVELAND

Required Experience:

IC