Energy Storage Technical Support Engineer-UK
Full-time
Tesla
About BYD Our Purpose is to build a zero-emission future that reconnects humanity with nature. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team. BYD is a leading, high-tech multinational, based in Shenzhen, China. Operates in four core fields of IT, automotive, new energy, and rail transit and employs over 300,000 people worldwide. As a global pioneer in New Energy Solutions BYD is dedicated to building a zero-emission ecosystem. BYD Europe BV located in Schiedam, Netherlands is the marketing and sales HQ of BYD Co., Ltd based in Shenzhen, China. BYD Europe BV offers a full line of BYD electric vehicles, including all-electric cars, all-electric buses, and all-electric forklift trucks. About BYD Energy Storage BYD Energy Storage was established in 2008. As a global pathfinder, leader and expert in battery energy storage system, BYD Energy Storage specialises in the R&D, manufacturing, marketing, service and recycling of the energy storage products. Build on the state-of-the-art battery technology, BYD Energy Storage has provided safe and reliable energy storage system solutions for hundreds of grid-scale, C&I and residential energy storage projects worldwide, covering 400+ cities, 70+countries and regions, 6 continents, including the U.K., U.S., Germany, France, Switzerland, Italy, Japan. Total global shipment volume has reached 14GWh+ (As of December 31st 2022). BYD Energy Storage will collaborate with you for a clean and sustainable future. Tasks & Typical duties/responsibilities:
- Maintain BYD Energy Storage Systems to a high standard by carrying out annual PPM checks, annual capacity tests and reactive works
- Responsible for working in a safe manner at all times
- Provide phone support and remote diagnostics to customers
- Keep up to date with any administrative duties such as timesheets, daily vehicle checks and providing daily job logs describing issues and actions taken during service trips
- Troubleshoot equipment located at customer sites
- Perform start-up and commissioning services at customer locations (SAT)
- Assist the in-house system engineering group in product development and/or project work
- Provide suggestions based on field experience, to improve the products
- Prepare and perform customer training at BYD as well as at customer facilities (if required)
- At least 3 years of experience in the power industry or with high/low voltage systems, with preference for those with energy storage experience.
- Associate degree or higher in Electrical Engineering, Automation, Mechatronics, or related fields.
- Hands-on experience with equipment installation, commissioning, and maintenance, preferably familiar with energy storage systems.
- Solid understanding of electrical systems, particularly energy storage systems and their principles.
- Strong troubleshooting and problem-solving skills, capable of working in high/low voltage environments.
- Excellent communication and customer service skills, able to work efficiently under pressure.
- Competitive remuneration based on performance and experience.
- Opportunities for department and company-wide team building events.
- A chance to contribute to the transition towards zero-emission transportation and the decarbonization of the economy.
Vacancy posted 6 hours ago
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