Senior IT Program Manager

Senior It Program ManagerDiversified Services Network, Inc. (DSN) is seeking a full-time Senior IT Program Manager to join our team in your choice of our Peoria, IL or Chicago, IL facilities. We offer a hybrid work model, with 2 days per week of onsite work, full benefits, PTO, 401k, and more! If you're looking to grow your career within an extremely reputable, stable Fortune 100 company - let's talk!Position OverviewThe Senior IT Program Manager will lead cross-functional project teams responsible for building software solutions that integrate common services across a broad application portfolio and other enterprise systems. This role is critical to ensuring that application integrations are built on modern technologies using industry-leading architecture patterns and security best practices, driving successful adoption across the organization. This is a project/program leadership role for a full lifecycle Project/Program Manager, not a standalone Scrum Master position.Key Responsibilities• Own successful completion of projects, ensuring they are delivered on-time, within budget, and error-free.• Manage the planning and execution of project team members across the full project lifecycle.• Develop and maintain the project charter, communications plan, metrics, reporting, and overall project plan and budget.• Support project teams from concept through prototype, pilot, implementation, and follow-up stages.• Build and maintain project management schedules, using professional tools and techniques for reporting, tracking, checklists, and scheduling.• Lead change management efforts and drive timely, effective decision-making.• Maintain detailed schedules reflecting affected components, functions, timelines, and cost impacts of changes.• Partner with team members across multiple functional disciplines and customers to establish completion dates.• Monitor project progress, proactively communicate issues to affected areas, and ensure appropriate steps are in place to meet schedules.• Recommend solutions and alternatives when project challenges arise.• Guide teams through the creation of project charters, including scope alignment and ways of working.Team & Collaboration• Collaborate with stakeholders and engineering teams located across the U.S., India, and Slovakia.• Partner closely with both engineering and technical product owners on each project.• Manage multiple teams and multifunctional members across business and engineering groups.• Typically manage 2-3 concurrent projects, with an annual volume of roughly 8-10 projects depending on Agile sprint frequency.• Work in an environment with challenging to very challenging project complexity.