Senior Customer Support Engineer - Remote, High-Impact Tech

Files

Files is seeking a full-time Customer Support Engineer to work remotely or in-office in Austin, TX. This role is vital for resolving complex technical issues, supporting customers through various channels, and providing actionable feedback to product development. Candidates should have strong technical troubleshooting skills and excel in clear communication with customers, fostering strong relationships while ensuring efficient issue resolution. The role offers great growth potential with pathways into management and product teams. #J-18808-Ljbffr

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Vacancy posted 13 hours ago

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