Bilingual Case Aide - JOR

Job Details: Level: Entry | Job Location: East Chicago, IN 46312 | Education Level: High School | Job Category: Nonprofit - Social Services | Working At NYAP NYAP's commitment to doing what is best for children, youth and their families is a core value and one that we look for in our newest team members. Benefits 33 paid days off each year (11 holidays + 22 days PTO) Healthcare benefits for you and your family Pet insurance that provides discounts and reimbursements Competitive salaries and benefits including a 401(k), Summer Hours Off (Half-day Fridays and Work Anniversary Trips!) Mileage reimbursement, phone allowance, student loan repayment assistance, CEU’s and ongoing trainings/education The Case Aide for La Jornada provides administrative and document support to program staff. Case Aides are required to maintain a flexible, organized, and efficient work schedule and are subject to extended hours and weekends. Responsibilities Work alongside program case management team in supporting ORR’s 7 Day Case Management policy requirements Maintenance of records data per ORR’s/NYAP’s/NAR’s records management policies Complete records requests from ORR Complete Verification of Release (VOR) changes and support case management with VOR needs and updates Ensure documentation is timely uploaded to ORR’s system of record, including UC Portal and NYAP’s Evolv system Maintain daily ongoing support of case management efforts at unification and reunification of children with potential sponsors, including assisting with completion of searches, background checks, CA/N checks, and other case management activities Assist with maintenance of case files and completion of intake and discharge packages Support the coordination of legal service providers (LSP) “Know Your Rights” presentations and legal screenings Provide ongoing case aide support to foster parent licensing, clinical and medical teams when needed Assist Program with coordination of travel for children and staff Support case management with intake case files and required intake documentation Ability to prioritize work and be deadline-driven self-starter capable of juggling multiple priorities at once and executing each to completion despite obstacles Demonstrated ability to service a diverse group of clients Ability to work independently and exercise high level of confidentiality Proven experience and high level of comfortability operating technology and learning new software applications Perform other additional responsibilities as required Minimum Qualifications High School Diploma, 4‑year degree preferred Understand ORR Policies and Procedures Proficient use of desktop and laptop computers, smartphones and tablets, printers, fax machines, and photocopiers, as well as software including word processing, spreadsheet, and database programs Bilingual (English/Spanish). Fluency in Spanish is required Minimum automobile insurance coverage of $100,000/300,000 bodily liability coverage 21 years of age, valid state driver’s license, reliable personal vehicle, and a good driving record Other Skills A long‑term view on people expressed through compassion and support A passion to be involved in high‑impact work that makes a difference A drive for excellence and continual improvement Excellent customer service and communication skills Sensitivity to cultural diversity Enthusiastic self-starter Strong organizational and administrative skills Works well independently and as a team member Physical Demands Use of manual dexterity, tactile, visual, and audio acuity Use of repetitive motion, prolonged periods of sitting and standing, and sustained visual and mental applications and demands Occasional lifting (up to 25 pounds), bending, pulling, and carrying Ability to travel frequently and drive vehicle while sitting for extended periods, with frequency varying based on program demands Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job Equal Opportunity Employer Statement We are an Equal Opportunity Employer who celebrates diversity and are committed to creating an inclusive environment for all employees by prohibiting discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. #J-18808-Ljbffr National Youth Advocate Program