System Administrator, Level 1 (Night Shift)

System Administrator Level 1At Independent Software, as a System Administrator Level 1, you will support the administration, maintenance, monitoring, and security of enterprise systems and applications supporting mission-critical operations. You will maintain servers and operating systems, troubleshoot system and network issues, support users, and help ensure systems remain secure, available, and performing effectively. You will also support system upgrades and deployments, monitor system health and capacity, assist with security controls and compliance activities, and collaborate with IT teams across network, security, applications, and help desk functions.Key Responsibilities:Monitor, manage, and maintain servers, operating systems, and key applicationsApply patches, updates, and configuration changes in accordance with change management proceduresPerform routine system health checks, capacity planning, and performance tuningDiagnose and resolve system, application, and network-related issuesProvide advanced technical support for escalated issues from help desk and Tier 1 teamsSupport user account management, permissions, and access controlsInstall, configure, and deploy new systems, applications, and toolsAssist with system upgrades, migrations, and integrationsDocument system configurations, procedures, and standardsHelp implement and monitor security controls, including antivirus, endpoint protection, firewalls, and access managementParticipate in audits, risk assessments, and remediation activitiesUse monitoring tools to track system performance, availability, and capacityRespond to alerts, incidents, and outages and perform root cause analysis and corrective actionsPrepare reports on system health, incidents, and improvementsCollaborate with network, security, applications, and help desk teams on technical initiatives and projectsContribute to IT process improvements, standards, documentation, and system architecture improvementsRequired Skills and Qualifications:Experience with system administration and maintenanceExperience supporting servers, operating systems, applications, and enterprise IT environmentsStrong hardware troubleshooting skillsExperience providing remote technical assistance and remote desktop supportAbility to diagnose and resolve system, application, and network-related problemsExperience with system monitoring, performance, availability, and capacity managementKnowledge of system security controls, access management, endpoint protection, and firewallsExperience supporting system upgrades, migrations, patching, and configuration changesStrong troubleshooting, documentation, communication, and teamwork skillsAbility to support escalated technical issues and provide guidance to less experienced personnelMust be able to work Wednesday – Sunday, 10:00 PM – 6:00 AMMust be available for the initial training schedule of Monday – Friday, 6:00 AM – 2:00 PMEducation and Experience: Candidates must meet one of the following:High School Diploma or GED and fifteen (10) years of relevant experience; ORBachelor's degree and five (5) years of relevant experienceCertifications:Must meet DoD 8570 IAT Level I requirementsClearance Requirement:Must possess an active TS SCI with appropriate Polygraph to be considered for this roleWhy Choose Independent Software: At Independent Software, our people are the mission. We've built a company around collaboration, integrity, and innovation and we make sure our team has the tools and support to grow, succeed, and thrive. When you join us, you will:Support critical national security missions that matterBe part of a close-knit, employee-first culture where your voice is heardExpand your skills through ongoing training, mentorship, and career developmentEnjoy competitive compensation, generous benefits, and work-life balanceReady to take the next step in your career? Join us and be part of something bigger. Apply today. We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.