Manager Operational Excellence MTO

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:
Supply Chain Manufacturing

Job Sub Function:
Manufacturing Process Improvement

Job Category:
Professional

All Job Posting Locations:
Wilson, North Carolina, United States of America

Job Description:

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at

J&J is expanding our manufacturing capacity with $2 billion investment to support strong portfolio growth and continue delivering breakthrough innovation and transformational medicines for patients. The new facility will expand production of innovative biologic medicines in areas including oncology, immunology, and neuroscience. J&J's significant supply chain investment ensures a resilient and reliable future supply of medicines to meet accelerating demand for our current portfolio of medicines and our future innovations.

The Operational Excellence Manager is responsible for working with business partners to identify improvement opportunities and assess, develop and implement improvement project plans across the site. Also supports the deployment of the Continuous Improvement programs and ensures projects and initiatives meet customer and company requirements by providing technical and business program leadership.

This role supports the Business Partners to act as a change agent in driving continued operational excellence in the organization. The person will be responsible for the establishment and implementation of standard processes to ensure performance targets are met as it relates to Continuous Improvement. The Operational Excellence Manager will employ process excellence methodologies to create value to the customer and drive 'Right the First Time' mentality.

Key Responsibilities:

• Supports project leads and project teams in developing program schedules and tactical implementation plans to meet overall program targets. Responsible for providing leadership in the tactical approach, deployment & execution of Process Excellence (Six Sigma, Lean & Design Excellence) in partnership with production leadership & the PE team.
• Evaluates potential business impact for improvement projects and advises on their implementation.
• Responsible to Maps site capabilities, identifies gaps, and delivers reliability improvements for all strategic brands
• Leads the CIP pipeline process, yearly site CIP targets, support business planning/financial cycles, handle the site cost improvement portfolio in Planisware, and the CIP site KPI
• Leads the performance management cadence, execution & prepares site performance review decks for external platform reporting.
• Performs key OPEX Strategic Initiatives and programs such as Smart Change Over & OEE Program, Golden Batch, Waste to Excellence/Yield, ZBB, Ideation Workshops for GP Improvement, etc.
• Training and certification of YB, GB and BBs at the site. Provides coaching & mentoring to candidates for Project Management and Lean/Six Sigma certifications
• Supports Idea generation programs, Kaizen and Internal/External benchmark
• Develop team resources through project planning, resource allocation and prioritization, recruitment, and budget preparation
• Change management and stakeholder management for the team.
• Manage individual initiatives to deliver CIPs and process improvements. Collaborate with business partners to implement targeted improvements in production areas to improve operational efficiencies. Perform data analysis to identify areas of improvement and to ensure the right focus
• Ability to work in a fast-paced environment with multiple, concurrent priorities many needing immediate resolution

Qualifications

Education:

• A minimum Bachelor's Degree in Engineering or Science; required
• Advanced degree, such an MSC or an MBA ; preferred

Experience and Skills:

Required:

• A minimum 8 years of relevant work experience
• Minimum of 5 Years of Operations/GET/MSAT/Planning/Project Management experience
• Minimum 3 years experience in a continuous improvement/lean function
• Business & financial acumen to understand strategic issues impacting the company and to translate them to value creation and business cases
• Demonstrated ability in identifying, developing and driving execution of key projects
• Ability to interact, empower and lead individuals in a matrix environment, managing complexity, collaborating across boundaries and influencing without authority
• Demonstrated ability to build and maintain a diverse team and nurture an inclusive culture to realize the team vision and mission throughout the organization
• Strong communication (verbal & written) and interpersonal skills, self-awareness and adaptability
• Values diverse point of views and optimizes results through diversity
• Results oriented with strong track record of success in delivering on objectives.
• Broad understanding of Lean concepts.

Preferred:

• Project Management Certification (FPX/PMP)
• Knowledge of end-to-end supply chain
• Experience of working within Technical Teams
• Prior People Management experience leading teams

Other:

• Certification in Lean/CI, such as Lean/Six Sigma Green Belt required; Black Belt strongly preferred.
• Ability to travel up to 5% of the time; domestic and international

For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via internal employees contact AskGS to be directed to your accommodation resource.

Required Skills:

Preferred Skills:
Agile Manufacturing, Chemistry, Manufacturing, and Control (CMC), Coaching, Compliance Management, Consulting, Continuous Improvement, Good Manufacturing Practices (GMP), ISO 9001, Operational Excellence, Plant Operations, Process Control, Process Improvements, Program Management, Quality Standards, Quality Systems Documentation, Standard Operating Procedure (SOP), Statistical Process Control (SPC), Systems Thinking, Technical Credibility