Account-based Payments Network Strategy and Advocacy Lead

Job Description

 

Help shape how account-based payments evolve across consumer and small business experiences. In this role, you will lead strategy and advocacy across payment networks and industry forums, turning complex stakeholder input into clear priorities and outcomes. You will work across functions to influence standards, strengthen partnerships, and support responsible innovation. If you thrive in highly matrixed environments and enjoy building consensus, this role offers broad scope and impact.

Job summary

As an Account-based payments network strategy and advocacy lead in the Account-based payments network strategy and advocacy team, you will develop and execute multi-year strategies across account-based payment networks and rails, and represent the firm’s interests in external governance and standards forums. You will partner across business, product, and control functions to align priorities, influence operating frameworks, and translate strategy into measurable outcomes.

Job responsibilities

• Develop and execute multi-year strategies that advance account-based payments objectives across consumer and small business segments
• Lead enterprise engagement with account-based payment networks and rails, aligning priorities across products, lines of business, and functional partners
• Drive governance and operating cadence for the payments network strategy program ( TBD: confirm official program/office name )
• Build and maintain strategic relationships with payment networks, industry associations, peer financial institutions, fintech partners, merchants, and other ecosystem participants
• Represent the firm in industry governance forums, working groups, advisory councils, and standards-setting organizations to influence the direction of account-based payments
• Develop advocacy positions on emerging topics (e.g., pay by bank, Automated Clearing House (ACH) modernization, open banking, fraud mitigation, risk management, and customer protection)
• Influence network rules, operating guidelines, and industry standards through active participation with relevant industry bodies (e.g., Nacha and The Clearing House)
• Partner with product, technology, operations, legal, compliance, risk, controls, and finance to deliver strategic initiatives and business outcomes
• Lead a team responsible for strategic analysis, governance activities, stakeholder engagement, and execution
• Prepare and deliver executive-level communications, recommendations, and decision materials for senior leadership
• Monitor market, regulatory, and competitive developments across payment networks and infrastructure to identify risks, opportunities, and emerging trends

Required qualifications, capabilities and skills

• 10+ years of experience in payments, consulting, strategy, product management, financial services, public policy, industry affairs, or related fields
• Knowledge of account-based payments with experience in one or more areas such as ACH, peer-to-peer (P2P) payments, instant payments, pay by bank, open banking, network governance, network rules, digital identity, risk services, or emerging payment technologies
• Experience leading complex strategic initiatives requiring cross-functional coordination and enterprise stakeholder management
• Experience influencing network rules, operating frameworks, industry standards, or advocacy positions through engagement with networks, industry associations, regulators, standards bodies, or peer institutions
• Ability to build consensus and drive outcomes across diverse stakeholder groups
• Executive-level written, verbal, and presentation communication skills
• Experience creating executive communications and decision materials (e.g., recommendations, presentations, and leadership updates)
• Ability to navigate matrixed organizations and influence decision-making without direct authority
• Analytical and strategic planning skills, including the ability to translate strategy into measurable outcomes
• Ability to manage multiple priorities and deliver results in a fast-paced, evolving environment
• Proficiency in Microsoft PowerPoint and Excel

Preferred qualifications, capabilities and skills

• MBA or other advanced degree
• Experience engaging organizations such as Nacha, The Clearing House, FedNow, RTP, major payment networks, or similar industry bodies
• Experience in pay by bank, open banking, account-to-account payments, digital identity, or payment modernization initiatives
• Experience participating in industry governance bodies, standards-setting organizations, trade associations, or advocacy forums
• Experience with network rule development, operating guidelines, or industry advocacy processes
• Product management, network management, strategy, business transformation, or enterprise governance experience
• Experience with financial modeling, business case development, pricing strategy, or investment analysis

Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting. This role does not provide relocation assistance, so all candidates must be local to the work locations listed in the job posting or willing to relocate on their own immediately upon hire

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.