Quality Control Team Lead

Louisville, Ky Monday – Friday; $50800 - $76,400 With more than $1B in revenue, Tennant Company is a globally recognized leader in the cleaning equipment industry. For the past 150 years, we have been passionate about developing and manufacturing innovative and sustainable solutions for our customers. At Tennant Company, we are committed to stewardship and creating a cleaner, safer and healthier world. With manufacturing, operations and sales, service, and support functions across the globe, your journey at Tennant can take you places you never expected.

GENERAL RESPONISIBILITIES:

• Provide daily work direction and prioritize workload within their function(s).
• Responsible for department/shift in absence of supervision.
• Direct team members to meet deadlines, productivity goals, and assignments.
• Create the necessary movements and transactions in SAP
• Conduct or direct the processing of Quality Notifications – Customer and Supplier
• Direct the processing of quality issues and requests in within the site and from the other Tennnant sites and departments.
• Supervise the processing of materials into and out of QCINSPECT and QCPREPACK
• Manage the inventory in QCHOLD. Work with suppliers and materials department to quickly resolve the issues of the materials within.
• Lead continuous improvement efforts and Kaizen events.
• Identify, troubleshoot and resolve bottlenecks, process failures, incomplete procedures, supply chain problems and training deficiencies. Use a data driven problem solving approach to make fact based decisions.
• Monitor key metrics to assess safety, quality, engagement, delivery, and cost.
• Actively engage and collaborate with team for improvements of safety, quality, delivery and cost.
• Provide root cause & short term corrective action for customer service and quality issues.
• Aid in troubleshooting problems within the function.
• Ensure the training of associates.
• Report violations of policies and procedures to supervisor.
• Attend and actively participate in start of shift meetings daily.
• Trained in security and emergency response details.
• Spend 90% of time on the floor and 10% of time behind the computer.
• Work on floor as assigned.

REQUIRED EXPERIENCE & EDUCATION:

• Prefer a 2 year degree from an accredited institution.
• Previous experience in a distribution center environment. Tennant Company experience preferred.
• Must be knowledgeable in SAP
• Experience leading teams preferred.
• Demonstrated leadership abilities and experience.

REQUIRED INTERPERSONAL & BEHAVIORAL SKILLS:

• Ability to acquire a forklift license.
• Actively develop leadership skills toward supervision.
• Ability to problem-solve.
• Ability to concentrate on tasks, make decisions and work calmly and effectively in a high-pressure, deadline oriented environment.
• Willingness to be flexible with time and adjust to a changing work environment.
• Ability to build and maintain positive relationships, both internally and externally, while maintaining a client service orientation.
• Ability to use sound judgment and discretion in dealing with highly confidential information.
• Consistent attendance either onsite or remotely as needed by the business.
• Ability to take direction and accept supervision.
• Demonstrated ability to work independently, organize and accurately prioritize work, be detail-oriented, understand when urgency is required and use good judgment in varied situations.
• Must be flexible with schedule to cover OT and absentee.

REQUIRED PHYSICAL DEMANDS:

* Must regularly lift and/or move up to 10 pounds, frequently lift and/or moved up to 25 pounds and occasionally lift and/or move 40 pounds. Total Compensation = Pay range + Benefits Posted salary ranges are made in good faith. Tennant Sales and Service Co. reserves the right to adjust ranges depending on the experience/qualifications of the selected candidate as well as internal and external equity. The salary range reflects both entry into the role and future growth. Total Compensation = Base Salary + Benefits Benefits = A comprehensive benefits package including multiple medical plan options, 401(k) with a 100% match up to 6%, paid vacation time, up to 8 paid company holidays and 3 personal holidays per year, dental and vision coverage, wellness rewards, robust family support programs, company‑paid disability and life insurance, and a full Employee Assistance Program. Defining Our Employee Value Proposition At Tennant Company, we… Discover fulfilling work with opportunities for growth and meaningful recognition. Drive the quality and innovation our customers rely on in our products and services. Connect with people who care about each other, our brands and our communities. These are the principles that define how our employees experience Tennant Company, make Tennant a great place to grow your career, and are at the core of our legacy and future. Together, they serve as guideposts for working with our customers, our partners and one another. Begin your journey with us. Let's reinvent how the world cleans. Equal Opportunity Employer Tennant Company is an equal opportunity employer. Employment decisions are made on the basis of individual skill, ability, reliability, productivity, and other factors important to performance. We do not discriminate on the basis of race, color, creed, religion, sex, national origin, physical or mental disability, age, veteran status, pregnancy, sexual orientation, genetic information, gender identity, or any other basis protected by state or federal law or local ordinance.