Senior Technical Business Analyst

Technical Business Analyst

Location: Hartford, Connecticut, OR Dallas, Texas should be ready to work from office for 3 Days.

Full Time Contract Rate: ***/hr. The pay range for this role is *** per annum including any bonuses or variable pay. *** also offers benefits like medical, vision, dental, life, disability insurance and paid time off (including holidays, parental leave, and sick leave, as required by law). The exact offer terms will depend on the skill level, educational qualifications, experience and location of the candidate.

Job Description:

• 10+ years of experience as a Technical Business Analyst specializing in software application delivery.
• Proven ability to work as an engaged team member, demonstrating critical thinking, proactive communication, and active contribution to team objectives.
• Exceptional written and verbal communication skills for clear and effective stakeholder engagement.
• Hands on experience with large scale Agile programs, including 3 month planning cycles and 2 week sprint execution.
• Strong capability to collaborate with cross functional stakeholders, including Product Managers, Engineering Leads, and Business Operations Leads.
• Expertise in leading and contributing to epic and feature discovery and refinement sessions, identifying requirements and gaps.
• Ability to independently determine next steps and drive work forward to meet objectives.
• Skilled in creating process and data flow diagrams to support technical and business requirements.
• Proficient in communicating effectively with developers and IT teams to ensure alignment and clarity.
• Demonstrated ability to produce and maintain high quality documentation for technical and business processes.
• Experience in developing and maintaining field level mapping spreadsheets and related documentation.
• Foundational understanding of programming concepts and strong knowledge of API usage, documentation standards, data formats, testing tools, and implementation practices.

Education:

• Bachelor's degree in computer science, Software Engineering, Information Technology, or equivalent combination of education and experience.
• Beginner level certifications in Artificial Intelligence / Agentic AI.

Nice to Have:

• Prior experience in Secure Messaging.
• Experience with building AI Agents.

*** is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodation also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at ***.