Customer Quality and CAPA Engineer (Automotive)
Mergon Moulded Plastics
Job Description
Job Description
Is this you?
- Do you excel at turning NCRs into lasting corrective and preventive actions?
- Are you fluent in APQP and the Core Tools—and confident building complete PPAPs?
- Can you translate customer-specific requirements into shop-floor reality?
- Do audits energize you because they validate a high-performing QMS?
- Guard the Quality Management System so it remains compliant with IATF 16949:2016 and relevant regulations.
- Lead investigations of production issues with QC Technicians; confirm containment, root cause, and effective CAPA.
- Drive nonconformance (NCR) and CAPA activities to verified closure and sustained effectiveness.
- Act as the primary Quality liaison to customers, ensuring their specific requirements are understood and met.
- Participate in internal and external audits; prepare, present, and respond to findings.
- Train quality and production personnel on product requirements and standards.
- Support APQP for launches, including PPAP development, submission, and safe launch execution.
- 4+ years of product quality experience with direct QMS compliance responsibility.
- Demonstrated expertise in APQP, Core Tools, and PPAP creation.
- Strong command of inspection methods and measurement tools.
- Exposure to blow molding, injection molding, and assembly processes (a plus).
- Proficiency in Microsoft Word, Excel, and PowerPoint.
- Analytical and computational strength; adept with problem-solving methodologies.
- Clear and persuasive communicator, written and verbal.
- Innovative thinker with sound decision-making.
- GD&T
- Continuous Improvement, Kaizen
- Troubleshooting
- MSA
- SPC
- PFMEA
- 5 Why
- APQP
- SOPs
- Quality Control and Field Measurements
- PPAP process experience
- Zero late PPAPs and robust safe launch plans for new programs.
- Closed-loop CAPAs with measurable risk reduction.
- Positive customer feedback as the trusted Quality point of contact.
- Audit readiness demonstrated through clean findings and sustained compliance.
Vacancy posted 2 days ago
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