AI-Enabled Contact Center Tech Leader

AEP in Columbus, OH seeks a Technology Manager for Customer Service Solutions. This role is responsible for leading a team in designing and implementing AI-powered applications that align with AEP's business objectives. Exceptional candidates will have over 8 years of relevant experience and a proven ability in managing technology delivery, application portfolios, and a high-performing team. As a Technology Manager, you will ensure project adherence to quality standards and provide measurable business value while upholding operational excellence. #J-18808-Ljbffr