Systems/Network Administrator

Job Description

Job Description

We are looking for a Systems/Network Administrator to support and strengthen a multi-site technology environment in Augusta, Georgia. This Long-term Contract position will focus on maintaining reliable network operations, securing identity and endpoint platforms, and improving the performance of core infrastructure and collaboration systems. The ideal candidate brings hands-on experience across networking, Microsoft cloud services, device management, and end-user support while working effectively with vendors and internal teams.

Responsibilities:
• Oversee the design, deployment, and ongoing administration of network infrastructure, including servers, storage platforms, switches, routers, Hyper-V environments, and SonicWall firewall solutions.
• Track network health, utilization, and uptime, and take preventive action to address performance concerns before they disrupt business operations.
• Support connectivity across multiple locations by managing hybrid networking, secure remote access, and site-to-site communication solutions.
• Partner with external providers and technology vendors to coordinate upgrades, maintenance activities, and infrastructure-related projects.
• Administer Microsoft Entra ID by handling account provisioning, group management, access controls, and multi-factor authentication policies.
• Manage Microsoft Intune for device onboarding, compliance enforcement, software deployment, and endpoint protection across Windows, iOS, and Android devices.
• Maintain and support Microsoft 365 services and business communication tools, including Exchange Online, Teams, SharePoint Online, OneDrive, and RingCentral configuration.
• Provide advanced technical support for employees, resolve complex hardware and software issues, and identify root causes to reduce repeated incidents.
• Maintain IT asset records and assist with procurement, lifecycle planning, user training, and improvement initiatives that enhance operational efficiency.
• Contribute to collaboration platform upgrades and tool optimization efforts while reinforcing technology policies, backup practices, and incident response processes.• Proven experience administering enterprise network environments that include Cisco networking, LAN infrastructure, routers, switches, and firewall technologies.
• Hands-on knowledge of SonicWall security appliances and remote connectivity solutions in a multi-site business setting.
• Strong background with Microsoft Entra ID or Azure Active Directory, including identity management, policy administration, and authentication controls.
• Experience using Microsoft Intune to manage mobile and desktop devices, enforce compliance standards, and deploy applications.
• Working knowledge of Microsoft 365 services such as Exchange Online, Teams, SharePoint Online, OneDrive, and related user support functions.
• Ability to support virtualized and server-based environments, including platforms such as Hyper-V and VMware.
• Demonstrated capability to deliver Tier 2 or Tier 3 technical support, troubleshoot complex issues, and communicate effectively with users and vendors.
• Familiarity with asset management, endpoint security, backup practices, and continuous improvement within an IT operations environment.