Direct Care Team Manager

Job Description

Job Description

Direct Care Team Manager

Who We Are:

Developmental Services, Inc. (DSI) is a community-centered nonprofit dedicated to supporting individuals with disabilities and creating opportunities for full, meaningful community inclusion. Professionals can build nationally recognized skills, earn credentials, and gain hands-on experience that opens doors across healthcare and social services. At DSI, we invest in our people first — creating opportunities to grow within our organization while providing the training, mentorship, and support needed to succeed. Here, you’re not just building a job - you’re building a future with purpose.

Lead with Purpose. Support with Heart. Make Every Day Matter.

As a Direct Care Team Manager, you are a leader who helps both people and teams succeed. You support direct care staff, coordinate day‑to‑day services, and help create safe, supportive environments where individuals can grow and move toward greater independence. This role is hands‑on, meaningful, and ideal for someone who enjoys leading others while staying connected to the people we serve.

Why You’ll Love Working Here:

·         Flexibility & Work-Life: Flexible scheduling with full-time and part-time opportunities, Non-profit organization with value-driven culture

·         Health & Insurance: Health insurance (high-deductible plans & PPO), Dental, Vision, Accident, Critical Illness, Employer-sponsored Life Insurance, HSA/FSA/FSA Dependents

·         Financial & Retirement: Progressive pay structure*, Mileage Reimbursement*, Cellphone Stipend*, 403(b) Retirement Plan with employer matching

·         Loan Forgiveness: Public Service Loan Forgiveness (PSLF) Program – eligible employees may qualify to have remaining federal student loans forgiven

·         Wellness & Support: DSI Wellness Program, Employee Assistance Program, Telehealth & Nurse Advocacy Line

·         Professional Growth: Paid trainings, transferrable certifications, ongoing educational opportunities, internal growth opportunities, team environment

·         Referral & Recognition: Employee Referral Program, Retention Bonus

*Some benefits may apply depending on position

What You’ll Do:

As a Team Manager, your days will be full of connection, purpose, and impact:

• Lead and support direct care staff to provide quality, person-centered services
• Make sure each individual’s support plan is followed and updated
• Help manage daily home operations, schedules, medications, and appointments
• Provide hands-on direct care and create a safe, positive home environment

What We’re Looking For:

• Someone with experience supporting individuals with intellectual or developmental disabilities (IDD) who values person‑centered care
• A leader who’s comfortable supervising staff and also jumping in to provide hands‑on support when needed
• A steady, dependable presence who stays patient and calm during busy or challenging moments
• A reliable professional with a high school diploma (or equivalent), a valid driver’s license, and dependable transportation

Ready to Get Started?

If you’re looking for a leadership role where your work truly matters — and where you can support both people and teams — becoming a Direct Care Team Manager at DSI could be the right next step in your career.