Director Patient Care Services

Saint Luke’s Hospital of Kansas City is seeking a Director Patient Care Services to lead clinical operations in our flagship tertiary care and teaching hospital. This role oversees nursing and patient care services, ensuring safe, high-quality, patient-centered care across assigned units. The director will manage staffing, budgets, and performance metrics; drive quality, safety, and regulatory initiatives; collaborate closely with physicians and interdisciplinary teams; and foster a culture of compassion, excellence, diversity, and continuous learning while supporting staff development and professional growth. Provide strategic and operational leadership for patient care services across assigned units. Ensure delivery of safe, high-quality, patient-centered care aligned with hospital standards and best practices. Oversee staffing, scheduling, and development of nursing and clinical teams. Manage departmental budgets, resources, and performance metrics. Drive quality, safety, and regulatory compliance initiatives, including accreditation readiness. Collaborate with physicians, advanced practice providers, and interdisciplinary teams to optimize care. Develop, implement, and update policies, procedures, and clinical practice standards. Mentor and coach leaders and staff, supporting professional growth and shared governance. Use data and analytics to identify performance gaps and lead improvement projects. Foster a culture of compassion, teamwork, diversity, and continuous learning. Clinical operations management Nursing leadership Patient care quality improvement Regulatory and accreditation compliance Budgeting and resource allocation Staff scheduling and workforce planning Policy and procedure development Interdisciplinary team coordination Performance metrics and data analysis Electronic health record (EHR) proficiency Medical Insurance Dental Insurance Vision Insurance Life Insurance 401k Active RN license BSN required; MSN or related master’s preferred Nursing leadership certification (e.g., NE-BC, NEA-BC) preferred Experience in tertiary or teaching hospital environment preferred Knowledge of Joint Commission and CMS regulations #J-18808-Ljbffr Jonah Cooper Jr, LLC