Automotive Parts Counterperson

Parts Professional

We are looking to hire a motivated Parts Professional to join our staff that currently has over 100 years of Parts experience combined. We are a fast paced shop that has plenty of work and we stay busy.

Responsibilities:

• Work with service technicians and advisors to coordinate parts for vehicle repair and service
• Maintain clean and professional appearance of counter, work area, and stockroom
• Inventory, maintain accurate records of received goods
• Maintain parts in appropriate storage areas
• Read and understand the parts catalog when looking up and speaking to specific parts
• Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock
• Make sure all internal requests for parts are billed on service repair order
• Provide high level service to both internal and external customers
• Answer phone calls, provide price quotes and other information to customers
• Converse effectively/efficiently regarding customer parts status
• Notify parts manager of out-of-stock parts or shop materials that need immediate attention
• Locate out-of-stock parts from outside source and submit an emergency order, if necessary
• Be able to work out of several digital platforms to perform the parts function. Examples include: Electronic Parts Catalog, GM Global Connect, Dealer Management System, email, etc.

Requirements:

• Strong understanding of automotive parts systems and repairs.
• Ability to safely lift, pack, and shelve parts at times that can be approximately 50lbs.
• Valid drivers license and clean driving record
• Prompt and courteous demeanor
• Strong communication skills
• Positive and hardworking personality
• Eagerness to improve
• Strong interpersonal and time management skills
• Eager to improve in a dynamic work environment
• Ability to read/interpret safety and maintenance documents
• Attention to detail and punctuality are a must.
• Ability to pass a background check and drug test.