Senior Software Engineer, Backend

About Hearth

Hearth is the AI growth system for local home improvement small businesses. We build revenue-critical software for home improvement contractors - the roofers, HVAC techs, and builders who keep America running.

Our platform helps real business owners win more jobs, protect profit margins, and manage homeowner relationships professionally so they can build generational companies for their families and communities.

We are now building the next layer: a personal AI employee for every small business in the trades focused on autonomously generating sales for America's home improvement pros. An assistant who answers every call 24/7, qualifies leads, books appointments, follows up on quotes and estimates, and helps small business owners go from missing half of their business to capturing all of it.

With 15,000+ paying customers, default profitability, and backing from some of the world's best investors (Founder's Fund, 8VC, Human Capital, etc.), Hearth is focused on bringing AI to the trades.

The Opportunity

At Hearth we are committed to making a meaningful impact on home improvement professionals across America and every PR you merge will be in furtherance of this goal. We are driven by our customers and the features you ship will have immediate meaningful impact. This role is for strong engineers that want more than just to write "good" code but also are looking to help create something with real impact. At Hearth customer feedback is taken seriously and acted on, we are obsessed with building the best possible version of our software.


You will be part of a small tactical team where delivery is key and will have responsibility over a wide range of products and technologies. You will be expected to not only deliver quality code and a quality customer experience but also to work closely with the product and customer success teams to help shape our future.


This role is for someone who loves building, learning and growing.

What You'll Do:

• Design and deliver complex technical solutions that leverage the latest technologies (yes AI) to deliver a world class customer experience.
• Build APIs and services that enable a new form of entrepreneurship empowerment for over 3 million small business owners
• Build and integrate with financial service technologies for payments, banking, and loans
• Support the technical infrastructure that powers over 14,000 small businesses.
• Collaborate with product, design, and across engineering on the strategic vision for our product roadmap
• Contribute to a culture of technical excellence through code and design reviews
• Deliver high-quality, secure, and testable code
• Mentor other engineers and contribute to the engineering culture

What We're Looking For:

• 3+ years of technical experience building and maintaining core backend systems
• Experience deploying to and monitoring your systems on AWS
• You have owned and lead projects from planning phase through delivery and support
• You think about performance and trade offs constantly
• Experience working with data pipelines and you are comfortable connecting systems you build to existing data infrastructure
• You have working with financial service APIs such as payments processors or lender origination
• Experience as a generalist, working on whatever part of the stack necessary to solve the problem at hand
• A passion for building delightful applications and the systems that support them
• Care deeply about the quality of your work while balancing delivery expectations.
• An obsessive focus on customers and iterative learning.

Our Core Values

• Truth. We value honesty and data. We seek to understand what is reality, so we can effectively respond to it.
• Slope. Rate of change over time. We hire and reward based on a team member's potential, capacity, and growth-mindset, rather than a fancy resume.
• Mutual Benefit. The best outcomes happen when everyone wins - customers, team members, and the company. We seek to understand each other's aspirations and create alignment to get there.
• Competitive Greatness. We desire an opportunity and environment from which to pull the greatest versions of ourselves out into the world, rather than just a "job".

Location

This role will be located in NYC along with the rest of the technical Hearth team, the CEO, and other key roles in the business. Hearth believes in the energy, connection, and serendipity of in-person/hybrid work culture (3+ days/week) for builders who are committed to building truly innovative software and making a significant positive impact in the world.

Benefits

• Mission-driven, values-based culture.
• Competitive pay.
• Unmatched opportunities to learn and develop; front-row seat at a fast-growing tech startup
• Generous PTO, plus paid company holidays.
• Stock options.
• Medical, dental, and vision options.
• 401(k)
• Free Employee Assistance Program
• Parental Leave Program
• Pet Insurance

More About Us
Hearth embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, sexual orientation, gender identity, religion, national origin, citizenship, marital status, veteran status, or disability status. We consider employment for qualified applicants with arrest and conviction records.

Hearth uses AI-assisted tools as part of our hiring process. All hiring decisions are made by a Hearth employee. Questions about our process? Contact View email address on click.appcast.io.

The pay range for this role is:

180,000 - 198,000 USD per year (New York)