Tour Receptionist
$17 per hourCapital Vacations
Capital Vacations is the fastest growing company within our sector of the Hospitality Industry. We provide best-in-class service, have an unparalleled product which offers our members access to (90+) internal club destinations as well as thousands more external destinations.
We provide opportunities to those wanting to join a dynamic, fast paced team driven to success and rewarded with industry leading compensation plans.
Purpose :
Responsible for providing customer services to guests, undertaking various administrative duties, diffusing conflict, and ensuring an enjoyable experience.
Job Duties:
- Greet and check-in guest
- Assist guests with; collecting payments/pre-authorize payments; making reservations for entertainment, lodging; and/or planning itineraries for shows, attractions, and restaurants
- Run and prepare reports – opening and closing
- Answer phones
- Communicate all pertinent and required information/reports for Management (DOS, DOM, T.O., Admin. Manager, etc.)
- Provide information to guests about the area, including directions and show information
- Coordinate with Sales Manager on any additional gifts to be issued for New Owners
- Prepares count and profiles of tours for the entire day
- Updates numbers to Sales Managers as more tours are added
- Communicates with Admin Manager or Leads with unusual tours/gifts
- Maintains clean lobby, stocks magazines or literature
- Other duties as assigned
Job Requirements
- High School Diploma/GED
- Prior Administrative experience
Benefits:
- Medical, Dental, Vision after 60 days employment
- 401k
- PTO
- Employee Travel Perks
- $17/hr
Shift :
- Day to early evening shifts (7:30am - 3:30pm)
- Weekend availability is a must
Vacancy posted 7 days ago
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