Director, Educational Technology and Innovation

Description

Specifications are intended to present a descriptive list of the range of duties performed by employees in the position. Specifications are not intended to reflect all duties performed within the job.

SUMMARY DESCRIPTION 

The Director of Educational Technology and Innovations provides strategic leadership and operational oversight in advancing innovative technology solutions that enhance teaching, learning, and student success. This position plays a key role in managing educational technologies, ensuring digital accessibility compliance (Section 508/ADA), integrating AI-driven tools and platforms, and overseeing student-facing technical support systems.

SUPERVISION RECEIVED AND EXERCISED

Receives general direction from the appropriate level manager, administrator, or designee.

Exercises functional and technical supervision over assigned classified professionals, student staff and related reporting personnel.

REPRESENTATIVE DUTIES
The following duties and responsibilities are typical for this position. Incumbents may not perform all the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.

Assist the Dean in the coordination of program activities with student services and instructional program personnel as needed; serve on campus and District committees, task forces and other work groups; provide technical expertise concerning the functional area. 

Assist in budget tracking, procurement, and planning as related to the area of assignment.

Assist in the preparation of a variety of statistical and narrative reports; prepare budget reports, annual recap data and special reports, proposals, recommendations and other materials as requested; coordinate and respond to periodic audits. 

Collaborate with college and district partners to evaluate, implement, and optimize emerging educational technologies. 

Communicate with other college and district administrators and support personnel, representatives of state agencies, educational institutions, and etc. 

Lead pilot programs and implementation projects for new instructional technologies.

Promote the adoption of innovative instructional technologies to enhance digital pedagogy and student engagement.

Assist the Dean in overseeing the implementation and responsible use of Artificial Intelligence (AI), Virtual Reality/ Augmented Reality (VR/AR), and any other related tools across instruction and administrative areas.

Provide and oversee the training and support for faculty and staff on various instructional tools and platforms.

Oversee the coordination and delivery of timely, student-centered technical support services related to instructional technologies (i.e., LMS, ERP) encompassing configuration, integrations, data management, and user support coordination. 

Oversee the analysis of support ticket data to anticipate and resolve student systemic technical issues, strengthen service delivery, and enhance the student user experience. 

Ensure that all educational technology tools, digital content, and platforms are fully compliant with federal, state, and local laws, codes, rules, regulations, policies, and procedures.

Stays abreast of, explores, studies and compares technologies for higher education and teaching and learning and brings those of potential value to the campus community through demonstration and pilot introductions, ensuring that potential users of new or different technology are well informed of advances and changes in technology.

Select, train, supervise and evaluate the performance of assigned personnel; delegate and review assignments and projects; evaluate work products and results; establish and monitor timelines and prioritize work.

Demonstrate sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability and ethnic backgrounds of students.

Conduct meetings with direct reports to provide information and to discuss and resolve issues and concerns related to daily routines and activities. 

Exercise good judgment, discretion, and personal initiative in resolving confidential, difficult, and sensitive situations, according to established policies and procedures; use sound judgment in recognizing scope of authority; maintain critical and sensitive information, records, and reports confidentially. 

Effectively utilize computer applications and equipment in the performance of duties; adapt to changing technologies and learn functionality of new equipment and systems. 

Report to work on a regular and consistent basis, as scheduled, to assigned job. 

Maintain the cleanliness, safety, and organization of assigned area; ensure adherence to safe work practices and procedures; monitor activities in assigned area and enforce policies for proper use and behavior. 

Attend various meetings as assigned.

Perform other duties as assigned that support the overall objective of the position and the District's mission and philosophy.

MINIMUM QUALIFICATIONS
The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.

EDUCATION AND EXPERIENCE GUIDELINES
Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Education:

Master’s degree from an accredited college or university with major course work in education technology, education, assistive technology, computer information systems, computer science, or a related field.

Experience:

Minimum of 3-5 years of experience in educational technology or instructional support in higher education.

Experience in a management-level position preferred.

Commitment to equity and diversity. All applicants must have demonstrated sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty and staff. The applicant must be able to demonstrate how these factors relate to the need for equity-minded practices within an educational environment.