Transit Customer Support Specialist - Multichannel & Problem Solver

Dutech Systems Inc.

A customer service provider is seeking a dedicated Customer Service Representative in Boston. This role focuses on supporting transit customers with a variety of fare-related inquiries through various channels including phone, email, and chat. The ideal candidate must have at least 3 years of experience in a busy customer service environment, possess strong communication and problem-solving skills, and be able to work flexible hours. Familiarity with CRM systems and a calm demeanor under pressure are essential for this position. #J-18808-Ljbffr Dutech Systems Inc.

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Vacancy posted 3 days ago

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