Patient Services Rep / Gastro

Overview

• Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.
• People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
• Make Healthcare Better: We use advanced technology to support our team and enhance patient care.

• UT Health East Texas Physicians has over 90 primary and specialty care clinics, providing comprehensive medical education and innovative research. There are also residency programs throughout our hospitals and clinics actively training the medical leaders of the future.

• The Patient Services Representative functions as a patient services professional in a call center or clinical front desk environment.
• Patient check-in/out, appointment scheduling, scanning and filing documents, and insurance verification.
• Obtaining authorization, collecting payments, and charge posting.
• Faxing medical records requests and scheduling patients for injections at the hospital.
• Other duties as assigned

• High School diploma or equivalent
• Experience posting payments and charge entry
• Basic personal computer skills and comfort with Microsoft Windows operating system; database and word processing skills required
• Patient record documentation skills

• 2 years recent experience in a clinic or healthcare setting.