Manager Operations Delivery, Insurance

Position Overview Specialty Program Group (SPG) is the wholesale & MGA division of HUB International. The Manager, Operations Delivery is responsible for leading and coordinating the successful implementation of operational systems, applications, and data migration. The Manager ensures all migrations are executed with minimal disruption, maintaining data integrity and performance throughout the transition. Key Responsibilities Lead a team of Migration Support Specialists supporting system implementation. Plan, execute, and deliver insurance system migrations (policy administration, claims, underwriting, etc.). Collaborate with business and technical teams to define migration requirements and success criteria. Design and oversee data migration strategies, including mapping, cleansing, transformation, validation, and reconciliation. Develop detailed migration strategies, timelines, and resource plans. Manage cross‑functional teams and third‑party vendors to execute migrations effectively. Lead change management efforts to support user adoption and minimize disruption. Monitor and report on progress, issues, and risks to stakeholders. Ensure a smooth transition to support teams and conduct post‑migration evaluations and knowledge transfer. Qualifications Bachelor’s degree or equivalent work experience. 5+ years of experience managing system migrations and operations in Property & Casualty insurance. Experience in a Wholesale Agency or MGA and in policy administration, claims processing, or underwriting. Proven experience in data migration projects or IT system implementations. Strong analytical, problem‑solving, and communication skills. Proficiency in Microsoft Office Suite and data analysis tools. Ability to work independently and as part of a team in a fast‑paced environment. Familiarity with insurance software systems such as AIM & Image Right is a plus. Strong organizational and time‑management skills with the ability to handle competing priorities. Salary & Benefits Expected salary range: $95,000 to $120,000. Benefits may include health, dental, vision, life, disability insurance, FSA, HSA, 401(k) plans, paid-time-off, eligible bonuses, equity, and commissions for some positions. Additional Information Department: Business Operations Required Experience: 5–7 years of relevant experience Required Travel: No travel required Required Education: Bachelor’s degree (4‑year degree) Equal Opportunity Employer HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, veteran status, or any other characteristic protected by local, state, or federal laws, rules or regulations. #J-18808-Ljbffr HUB International