Office Assistant and Front Desk Support

Job Description

Job Description

Therapy My Way is seeking a reliable, friendly, and compassionate Office Assistant / Front Desk Support Staff member to join our busy psychology practice in Plainview, NY.

Hours:
Friday: 4:00 PM–7:00 PM
Saturday: 10:00 AM–3:00 PM

This position is ideal for someone who enjoys working with people, is organized, dependable, and understands the importance of discretion and confidentiality in a mental health setting.

Responsibilities

• Answer incoming phone calls in a professional, warm, and courteous manner

• Take accurate phone messages and relay information promptly to therapists and other staff

• Assist prospective clients with the initial intake process and collect necessary information

• Help coordinate communication between clients, therapists, and office staff

• Assist staff with a social skills group, including basic setup, organization, and participant support

• Perform general clerical duties, including filing, organizing paperwork, copying, and other office tasks

• Assist with light building and office maintenance, organization, and keeping common areas neat and orderly

• Help with miscellaneous administrative tasks as needed to support the day-to-day operation of the practice

Qualifications

The ideal candidate must be:

• Reliable and punctual
  
  
• Friendly, approachable, and professional

• Empathetic and comfortable interacting with children, families, and individuals seeking mental health services

• Discreet and able to maintain strict confidentiality

• Organized and able to manage multiple tasks in a busy office environment

• A clear and professional communicator, both by phone and in person

• Comfortable taking direction and working as part of a team

• Willing to assist with a variety of office and facility-related tasks as needed

Experience working in a medical, psychology, mental health, or other professional office is helpful but not required. We are looking primarily for someone who is dependable, trustworthy, personable, and willing to help wherever needed .

This is a great opportunity for someone who enjoys a varied part-time position combining front desk responsibilities, interaction with clients and families, and general office support.