Operator Engagement SME

Job Description

SAIC is a trusted leader in delivering advanced command and control capabilities across the Department of the Air Force, bringing deep expertise in how cutting edge technologies are engineered, secured, and delivered to the fight. At the center of this mission, the Common Mission Control Center (CMCC) unifies data, sensors, mission applications, cloud based services, and emerging AI enabled automation to give warfighters a decisive edge-turning complex, multidomain information into fast, clear, and actionable decisions in the moments that matter most. The CMCC System Facilitator contract positions SAIC to accelerate how new capabilities are integrated, tested, secured, and transitioned into operational use, working side by side with operators, engineers, Capability Providers, and government teams to ensure every delivery strengthens mission readiness. This effort offers the chance to directly shape how the Air Force sees, decides, and acts across all domains-making a tangible and immediate impact on warfighter effectiveness.


SAIC is seeking a qualified Operator Engagement SME to provide Operational insight and "voice of the operator" to the CMCC Team. Also serving as the liaison between the broader CMCC customer base and the Capability Providers. Contribute operational expertise to the systems engineering and software development teams in articulating and validating systems requirements and architectures. Serves as Business Owner for the member product solution during agile implementation, ensuring value and solid acceptance criteria are being established for CMCC features.

Job Duties include:

• Long-term planning to create initiatives that further the overall goals
• Coordinating different teams to foster exchange of ideas and provide cross-team learning opportunities
• Identifying potential problems and points of friction and working to find solutions in order to maximize efficiency
• Provide operational expertise regarding the development and employment of CMCC products to the CMCC development teams and customer
• Contribute operational expertise to the systems engineering and software development teams in articulating and validating systems requirements and architectures
• Contribute operational expertise to the systems engineering and software development teams in articulating and validating systems requirements and architectures
• Provide CMCC expertise to exercise planning and execution teams
• Support detailed planning of exercises
• Contribute to detailed after-action reports and recommendations
• Coordinate with system engineers to ensure technical architecture supports exercise and demonstration objectives and scenarios
• Participate in technical reviews and conduct briefings to audiences of operational aircrews thru DoD decision makers.
• Participation in internal and external working groups and technical reviews
• Working independently and/or with the requirements development team to resolve technical problems/issues
• Support development of Concept of Operations documents (ConOps); Concept of Employment (ConEmp), Tactics, Techniques, and Procedures; (TTP) and Standard Operating Procedures (SOP)

Qualifications

Requirements:

• TS/SCI clearance and US citizenship.
• BA degree and 9 years of prior relevant experience; OR Masters and 9 years of experience.
• 5+ years of hands-on operational experience with C2, ISR systems, Intelligence Analysis or Comm/computer integration.
• Experience supporting DoD projects/programs with preference given to cross domain C4ISR and/or communication/computer systems experience.
• Demonstrated ability to interface with internal and external stakeholders and customers.
• Hands-on operational and training experience with communication/computer and/or C2 / ISR systems.
• Familiarity or experience with support to major joint/combatant command exercises.

About Us

SAIC® is a premier Fortune 500® mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian and intelligence markets includes secure high-end solutions in mission IT, enterprise IT, engineering services and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.


We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.