Assistant Loan Services Manager

Job Description

Job Description

Assistant Loan Services Manager

Location: Gettysburg, PA (On-site)

Lead the Team That Keeps Our Loan Operations Running Right

Are you a detail-driven, organized leader with a solid understanding of loan servicing , escrow , and insurance tracking? Are you looking for a role where your banking knowledge and leadership can make a direct impact on operational accuracy, regulatory compliance, and team success?

As the Assistant Loan Services Manager , you will play a critical role in the daily oversight of our loan servicing functions. You’ll guide a specialized team responsible for commercial and consumer loan support—ensuring our servicing operations remain accurate, compliant, and customer-focused.

You’ll take ownership of process oversight, staff training, reporting accuracy, and audit readiness, all while working in a collaborative environment where your expertise is valued and your leadership moves the department forward.

What You Bring to the Table

• A strong foundation in loan operations , with 3+ years of relevant experience, including 2+ years of direct supervisory or team leadership responsibilities.
• A demonstrated ability to coach, mentor, and lead teams , setting clear expectations and supporting professional development while driving accountability.
• Deep understanding of loan servicing functions —particularly mortgage loan servicing, escrow processing, and insurance tracking —with working knowledge of systems like DNA strongly preferred.
• Strong knowledge of banking regulations and reporting standards (including SOX controls, and audit practices).
• Proven problem-solving and analytical skills , with the ability to identify system or process discrepancies and implement corrections.
• Experience supporting or leading regulatory audits, call report coding, and data integrity initiatives in partnership with Compliance, Credit Administration, and Finance teams.

Why You’ll Love this Role

• You’ll have the opportunity to lead a specialized servicing team , develop talent, and shape departmental processes and performance.
• Be part of a highly regarded and well-structured bank that prioritizes accuracy, compliance, and continuous improvement.
• Work closely with internal partners in Compliance, Credit Administration, and Finance to ensure consistent and clear communication across functions.
• Join an experienced management team that encourages autonomy, leadership growth, and process ownership .
• Contribute meaningfully to the bank’s regulatory success and operational excellence , with visibility and impact across departments.

If you’re ready to bring your Loan services expertise and leadership to a role that truly supports the heart of loan operations, we invite you to apply and grow with us.

Your next leadership opportunity starts here.

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Location: 100 V-Twin Drive, Gettysburg, PA 17325

ACNB Bank is an Equal Opportunity Employer.