Credit & Collections

Credit & Collections At Ansell, we stay two steps ahead of workplace risk to deliver innovative safety solutions that enhance people's quality of life. As a global leader in protection solutions, we design and develop a wide range of products including gloves, clothing, and other protective gear to keep workers safe and productive across industrial, medical, and consumer applications. Ansell is looking for a Collector, Credit & Collections to join our team in Iselin, NJ or Reno, NV! As a Collector Credit & Collections, you will play a key role in ensuring the timely collection of customer payments and maintaining strong customer relationships. Responsibilities include managing invoicing, cash posting, receivables, credit holds and releases, deduction resolution, and supporting documentation. You will collaborate with customers and internal stakeholders to resolve billing issues, follow up on overdue accounts, negotiate payment terms, and drive effective collection strategies that support the company's cash flow and financial health. What benefits and opportunities does Ansell offer? Competitive compensation plan, including a performance based annual incentive. Flexible and hybrid work model. A culture of belonging and inclusion, collaboration thrives, and everyone feels seen, heard, and empowered-across our global community. Ansell University, LinkedIn Learning and Mentorship programs to develop professional and interpersonal skills. Opportunities to advance and grow within the company through LinkedIn Learning and Mentorships. Health Benefits: medical, dental, vision, short term and long- term disability and wellness programs. 401-k plan with company match. Paid time off (vacation, sick and personal days): 14 paid holidays. Continuing Education Reimbursement. Summer Friday's. Regional Belonging & Inclusion Networks. Green office concept and a global mission of sustainability. The base salary range for this position is $60,000 to $70,000 US Dollars per year. Specific salary for this role may vary within this range based on many factors including geographic location, candidate experience, and skills. Candidate may also be eligible for additional compensation and/or benefits. What your role will be? Manage accounts receivable and collections activities, including invoicing, cash application support, credit hold management, deduction resolution, and payment tracking. Provide customers with invoices, account statements, proof of delivery, and other required documentation to facilitate timely payments. Proactively manage collection efforts while maintaining strong customer relationships and a positive customer experience. Contact customers regarding overdue balances and participate in collection calls to drive timely resolution of delinquent accounts. Negotiate payment terms and payment plans to resolve outstanding balances and improve cash collection performance. Monitor customer account balances, aging reports, and collection status to identify and address payment risks. Review and escalate decisions related to credit holds and account releases as appropriate. Process rebates, write-offs, adjustments, and other account reconciliations in accordance with company policies. Conduct credit checks for new customers using approved credit risk management tools and processes. Partner with Sales, Customer Service, and other cross-functional teams to resolve billing disputes and customer issues. Analyze and report on collection performance, payment trends, and customer payment behaviors to management. Ensure compliance with company policies, industry regulations, and legal requirements related to collections and debt recovery. Support internal and external audit requests by providing accurate documentation and records. Maintain detailed and accurate records of collection activities, customer communications, and payment histories. Participate in process improvement initiatives and special projects to enhance operational efficiency and customer satisfaction. What will you bring to Ansell? Education Bachelor's degree in accounting, Finance, Business or related major, or equivalent work experience. Job Experience 5+ years of experience in Accounts Receivable, Credit, and Collections. Proven experience working directly with customers to resolve payment issues, negotiate terms, and manage account relationships. Strong understanding of collections processes, credit risk management, and accounts receivable operations. Supervisory experience preferred, with the ability to lead, train, delegate, resolve conflicts, and oversee team performance. Knowledge and Skills Strong communication, negotiation, and customer relationship management skills. Knowledge of accounts receivable, collections processes, payment systems, and credit management. Experience with ERP and CRM platforms, including Oracle, Microsoft Dynamics 365, and Salesforce. Advanced proficiency in Microsoft Excel and other Microsoft Office applications. Strong analytical skills with exceptional attention to detail and accuracy. Ability to independently manage a portfolio of accounts and prioritize competing demands. Experience with rebate programs, pricing agreements, and tiered pricing structures. Proven problem-solving and dispute-resolution capabilities. Additional Requirements (travel) Positive, collaborative team player with strong problem-solving skills and a customer-focused mindset. Self-motivated and able to work independently while seeking guidance when needed. Highly organized, detail-oriented, and capable of managing multiple priorities in a fast-paced environment. Strong ability to analyze issues, recommend solutions, and communicate effectively with management. Effective time management and multitasking skills, with flexibility to work additional hours when business needs require. Ability to build and maintain strong cross-functional relationships across the organization. Join us to lead the world to a safer future, apply today! Equal Opportunity Employer: Ansell is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee based on race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, marital status, parental status, or any other legally recognized protected basis under federal, state, or local law. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants. Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Ansell. Please inform the company's personnel representative if you need assistance completing this application or to otherwise participate in the application process. Ansell is an EO Employer M/F/Vets/Disabled and other protected categories. Our Commitment to Belonging and Inclusion: Ansell's vision is about creating safe spaces where all perspectives are valued alongside individual contributions. When we say that everyone deserves to belong, feel included and empowered at work., it's not just words. We want applicants to know that we endeavor to create an inclusive environment that will consider all, regardless of age, gender, background, disability, veteran status, or experience alone! It's what drives Ansell as an organization towards a workforce that reflects the communities in which we operate, it's what drives us to serve our customers and stakeholders with pride, and it's what differentiates Ansell.