Dental Patient Coordinator

At The Smilist, we are committed to providing high-quality dental care in a warm, welcoming, and professional environment. Our team is passionate about creating positive patient experiences and making lives better, one smile at a time. We are looking for a reliable, friendly, and motivated Patient Coordinator to join our growing team and support our commitment to exceptional patient care.

Take a Glance at the Role! Location: Boston, MA Schedule: Full Time - Monday through Friday - no weekends! Pay Range: $26.00-$30.00 per hour Benefits: Health, dental, and vision insurance, plus opportunities for professional growth What You'll Do Welcome and assist patients: Create a warm, positive first impression and ensure every patient feels welcomed upon arrival. Handle front desk communications: Answer incoming calls, direct inquiries, relay messages, and communicate professionally with patients and other team members. Coordinate patient check-in: Verify patient information, confirm insurance details, and ensure records are accurate and up to date. Support payment collection: Collect patient payments, communicate balances clearly, and assist with front-office financial transactions. Keep the office organized: Maintain accurate administrative records and support efficient daily front-office operations. Support the patient schedule: Help coordinate appointments, encourage patients to schedule recommended follow-up care, and minimize gaps in the schedule. Partner with the clinical team: Communicate patient arrivals promptly and collaborate with the dental team to keep the daily schedule running efficiently. Contribute to practice growth: Help patients navigate their dental visits, address routine questions, and create an experience that encourages them to return for continued care. Who You Are Previous experience as a dental receptionist or dental front desk coordinator. Dentrix experience preferred, but not required. Excellent communication and interpersonal skills. Strong organizational skills and attention to detail. Ability to multitask, prioritize responsibilities, and work effectively in a fast-paced environment. A friendly, professionalism and patient-focused attitude. A collaborative mindset and willingness to contribute to the success of the entire organization. Comfort discussing appointment scheduling, insurance information, and patient payments What We Offer Competitive compensation Comprehensive benefits package, including health, dental, and vision insurance, along with additional benefits. Opportunities for professional development and career growth A supportive team environment where your contributions make a difference. The opportunity to help patients maintain healthier smiles while building lasting relationships within the community If you are passionate about patient care, enjoy working as part of a collaborative dental team, and are looking for an opportunity to grow your career, we encourage you to apply and join The Smilist team.