Server - Events Group

Who We're Looking For

Continental is looking for standout Full Time and Part Time Servers who want to be part of a team dedicated to outstanding customer service, the highest professional standards, and a commitment to delivering flawless quality. We're especially looking for someone who thrives while collaborating, loves building relationships and seeks open communication. A perfect culture fit would be someone willing to roll up their sleeves and be part of a polished team, delighting guests, every meal, every day.

Who You Are

The Metro Detroit Venues and Forte Belanger Servers are valuable members of our team who:

• Is integral member of the Service team, with basic knowledge of food, spirits, wine, beer, and beverage selections and constantly delivers
• Acts as a service brand ambassador embodying our core values
• Is comfortable working in an event environment that will include event venues, private residents and outside locations
• Is interested in growing within a dynamic team
• Is committed to excellence
• Works best in a creative, collaborative environment

Sound like you? Let's chat.

What You'll Enjoy

• Starting Hourly Rate $17.50 to $25.00, based on experience
• Growth opportunities
• 401(k) match
• A people-first environment where doing meaningful, fulfilling work is central and a rewarding team dynamic is essential

Who We Are

Backed by a tireless commitment to high quality, innovative culinary offerings and unparalleled client and guest services, Continental consistently ranks among the top contract dining and refreshment providers in the nation according to Food Management Magazine, the industry's source for food service news and trends.

Our Mission

Delight our guest. Every meal. Every day.

We Are Curious.

Bold, original thinking, and an innate curiosity for what's new and next drives us to shake things up and create remarkable experiences.

We Dream Big.

We embrace the unknown and adventures big and small, individually and collectively. By being proactive and continuously striving for more, we continue to grow personally and professionally. And we're not afraid to dig into a challenge.

We Champion Each Other.

Collaboration, teamwork, and trust aren't just buzzwords to usthey truly define our culture. We're committed to cultivating an environment where everyone feels welcome at the table, from our team members to our guests. Because we know the best results happen when all perspectives are shared, and all voices are heard. We do more than just dish up great meals. Continental creates memorable experiences every day at our markets, corporate cafs, premier events and more. If hospitality is in your DNA, if you're passionate about making a difference, if you're searching for a place where you can grow, we're looking for you. Continental is proud to be an Equal Opportunity Employer.

Key Responsibilities

The Server will be successful when:

• Metro Detroit Venue and Forte Belanger's private events are flawlessly executed, with high quality service throughout the event season.

What You'll Do

Daily Operations

• Take direction from Event Managers, Culinary, Operation and Lead staff
• Attends pre shift meetings with event managers and team to review event's briefing and timing
• Ensure the set-up in all service areas are executed in a timely manner, not limited to moving tables, chairs and equipment
• Identify opportunities and ensure that guest's expectations are being met
• Maintain and able to pass appetizers and beverages while providing guest services thought out cocktail hour
• Able to work with a dining room lead and team members to serve plated or strolling cuisine, pour water and wine tableside and support in a fine dining environment
• Deliver outstanding service throughout the event process
• Properly use and maintain service equipment at each event
• Practice lateral service and actively look for ways to help people
• Take on additional responsibilities as assigned from time to time by management
• Work as a team member to ensure cleanliness at the end of the event in all service and culinary areas

Financial Impact

• Be a catalyst for continuous improvement
• Handle company and vendor rentals and equipment to avoid damage and breakage

Education, Training & Experience

• Ability to work a flexible schedule including mornings, evenings and weekends
• Must be 17 years of age or older

Physical Demands

The physical demands for this position are sits, stands, bends, lifts, and moves intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodation. This position's duties may change sometimes. Continental reserves the right to add or delete duties and responsibilities at the discretion of Continental or its managers. This job description is intended to describe the general level of work being performed. It's not intended to be all inclusive.

Company Offerings

We prioritize the health, wellness and work-life balance of our associates and designed our comprehensive compensation packages to reflect that. Full-time associates are eligible for medical, dental and vision insurance, life insurance, disability insurance, parental leave, 401(k) with company match, at-work dining perks, flexible schedules, generous PTO, and a total rewards program. Employees can also use our inclusive employee assistance program. Location-specific perks may also include wellness programming, on-the-job training, corporate-hosted courses, certifications and team events. To ensure we protect our team members and the integrity of our company, all associates must go through a background check before starting with the company. The background check will include validation of information supplied on the application in regard to criminal history. Depending on the position's nature, additional checks such as driving history, physical ability, or credit check may also be required. Continental is proud to be an Equal Opportunity Employer.