CORE Clinical (LPN or RN) Coordinator - Owings Mills, MD

As the CORE Clinical Coordinator, you will support administrative and operational activities in the home health referral process to ensure complete, timely, and accurate referrals are processed and transitioned to the agency for evaluation and care. Primary Responsibilities Receives and reviews referrals and ensures timely and accurate responses Provides clinical review of referrals for non-clinical team members and may assist with obtaining verbal orders when needed Ensures referrals include all required elements Identifies any missing criteria requiring follow-up and communicates with appropriate team members for completion Provides administrative support to CORE team by triaging incoming calls and entering referrals into the operating system Communicates accurate referral information within CORE and to business development and clinical/operational teams Actively uses systems supporting referral processes, including Forcura, e-portals, and Homecare Homebase Serves as a liaison between operations and business development Understands and supports admission criteria, both clinical and socio-economic, to facilitate timely decision-making and admissions Provides general information about agency services to patients, their families, and referral sources, including timelines for patients requiring authorization for services Ensures non-admits are labeled timely, thoroughly, and accurately You will be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Requirements Knowledge of clinical practices and admission criteria Proficiency with Microsoft Office and referral systems like Forcura, e-portals, and Homecare Homebase Proven exceptional organizational, time management, communication, and telephone skills Proven excellent customer service skills Proven organizational and multitasking abilities Clinical background Ability to work flexible hours and independently Preferred Qualifications Familiarity with healthcare referral processes Pay & Benefits Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. The hourly pay for this role will range from $19.30 to $28.95 per hour based on full-time employment. We comply with all minimum wage laws as applicable. In addition to your salary, we offer a comprehensive benefits package, incentive and recognition programs, equity stock purchase, and 401k contribution (all benefits are subject to eligibility requirements). Equal Employment Opportunity UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. Drug-Free Workplace UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. #J-18808-Ljbffr Council of State and Territorial Epidemiologists