Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in 2003 and have built a close-knit team of three. Before becoming a State Farm agent, I served in the Army, which shaped my leadership style and commitment to discipline, teamwork, and taking care of the people around me.

I’m a parent of two, and outside the office I stay involved in the community, including serving on the NC USA Wrestling board. Being active locally and supporting youth programs is something I care deeply about.

For our team, we offer paid vacation and holidays, licensing reimbursement, and a strong focus on work-life balance. We believe people do their best work when they feel supported both inside and outside the office.

Our culture is close-knit and team-oriented. Everyone helps each other out, and we value people who are detail-oriented, able to multitask, and comfortable talking with customers. We’re looking for someone who is eager to learn, contributes to the team, and takes pride in doing the job well. If you’re looking for a supportive environment where teamwork matters, this could be a great place to grow your career.

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Jaime Shannon - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Please do not call or visit the office to inquire about your application status. We will reach out directly to candidates selected for the next steps in the hiring process.