Operations Lead - LMS

Operations Lead — Learning Management System (LMS)

Employment Type: Full-Time Employee, Consultan

tLocation: Phoenix, AZ (Onsite

)Reports To: Operations Manager – Digital Systems Integratio

nDirect Reports: LMS Administrators, Training Systems Analysts, Learning Coordinators, Training Data Analysts, Content Management Specialists (as activated

)

aryThe LMS / Training Systems Lead is responsible for the implementation, administration, optimization, and ongoing operational support of the Learning Management System (LMS) and associated training technologies supporting Fluidstack's Phoenix manufacturing operatio

ns.This role serves as the primary liaison between the Training Organization, Manufacturing Operations, Safety, Quality, Human Resources, Digital Systems Integration, and business stakeholders to ensure workforce training, certification, qualification tracking, and compliance programs are effectively enabled through a scalable digital learning ecosyst

em.Working under the direction of the Operations Manager – Digital Systems Integration, the LMS / Training Systems Lead is responsible for establishing the technical foundation that enables workforce readiness across all operational functions, including Assembly, Fabrication, Logistics, Facilities, Maintenance, and Digital Systems Integrati

on.This position plays a critical role in ensuring training programs are administered, measured, and continuously improved through a centralized learning platform that provides visibility into workforce readiness, training compliance, certification status, and qualification progressi

on.
Key Responsibili

tiesLMS Deployment & Operational Readi

nessSupport implementation and operationalization of the selected LMS platf

orm.Coordinate activities includ

• ing:System configura
• tionUser acceptance testing (
• UAT)Learning path configura
• tionSecurity and role s
• etupGo-live plan
• ningData migration activi
• tiesReporting valida
• tionOperational readiness rev

iewsEnsure the LMS platform supports current and future workforce development requireme

nts.Facilitate a smooth transition from implementation to sustained operati

ons.
Training Process Integr

ationPartner with operational stakeholders to align LMS capabilities with workforce development strate

gies.Support integration ac

• ross:Training Opera
• tionsManufacturing Opera
• tionsAssembly Opera
• tionsFabrication Opera
• tionsSafety Pro
• gramsQuality Pro
• gramsFacilities Opera
• tionsMaintenance Opera

tionsEnsure training workflows accurately reflect operational qualification requirements and workforce readiness object

ives.
Learning Program Administ

rationOversee administration of the LMS environment and workforce learning re

cords.Su

• pport:Learning assignment mana
• gementCurriculum administ
• rationLearning path cr
• eationCertification tr
• ackingRecertification mana
• gementRole-based qualification pr
• ogramsContinuing education requir

ementsEnsure workforce members receive appropriate training assignments based on role, department, and operational

need.
Workforce Qualification & Certification Man

agementSupport administration of qualification programs across all operational fun

ctions.Coordinate track

• ing of:Safety certifi
• cationsTechnical certifi
• cationsEquipment qualifi
• cationsProcess qualifi
• cationsSkills m
• atricesCompetency asse
• ssmentsJob readiness mil

estonesPartner with Training leadership to ensure qualification requirements are properly reflected within the LMS envir

onment.
Training Content Ma

nagementSupport management of digital learning content in

• cluding:CBT l
• ibrariesSafety
• trainingTechnical
• trainingSOP-based learning
• contentProcess
• trainingRegulatory
• trainingAssessment

contentCoordinate content uploads, revisions, version control, retirement schedules, and assignmen

t logic.Ensure training content remains current and aligned with approved operational pro

cedures.
Training Analytics &

ReportingDevelop and maintain reporting solutions that provide visibility into workforce readiness and co

mpliance.Monitor and r

• eport on:Training complet
• ion ratesCertification c
• omplianceQualificati
• on statusSkills pr
• ogressionLearning effe
• ctivenessWorkforce readines
• s metricsTrainin
• g backlogRecertification req

uirementsPartner with Reporting Analysts to build dashboards that support operational decisio

n-making.
Assembly Training Laun

ch SupportSupport development and deployment of learning infrastructure required for Assembly go-live a

ctivities.C

• oordinate:Role-based lear
• ning pathsAssembly qualificatio
• n programsTraining records
• managementSkills assessment
• workflowsCertificatio
• n trackingReadiness

reportingWork closely with the Training Organization and pilot line teams to validate training effectiveness and qualification

criteria.
Technical Documentation to Training Convers

ion SupportPartner with Training leadership and operational SMEs to support the translation of technical documentation into structured learni

ng content.Support processes

• related to:Con
• tent intakeLearning
• path designR
• ole mappingAssessment
• developmentContent
• publishingRevision

managementEnsure the LMS environment supports scalable deployment of newly developed training

materials.
Safety Training Ad

ministrationSupport administration of all required safety traini

ng programs.Coordinate assignments and t

• racking for:EHS
• requirementsRegulatory complia
• nce trainingSite orientat
• ion programsEquipment-specific safety
• requirementsRefresher train

ing programsEnsure training compliance records remain accurate and

audit-ready.
Systems Integration &

ConnectivitySupport integration eff

• ort
• s b
• etw
• een:
• LMSERPMESCMMSH
• RIS PlatformsReporting & Analyt

ics PlatformsPromote solutions with strong native integration capabilities to improve data integrity and reduce administrat

ive overhead.Support validation of user records, qualification status, reporting data, and workflo

w automation.
User Adoption & Opera

tional SupportServe as the primary operational point of contact

for LMS

• users.Support:Training
• administ
• ratorsTrain
• ersSuper
• visorsManagersWorkf

orce personnelProvide assistan

• ce related to
• :User accountsTraini
• ng assignmentsRe
• porting accessLearning com
• pletion issuesCertificat
• ion managementSys

tem navigationDrive consistent adoption and utilization of the LMS platform across the

organization.
Issue Management & Continu

ous ImprovementManage LMS-related issues from identification thro

ugh resolut

• ion.Coordinate:Inci
• dent managementEnhan
• cement requestsVen
• dor escalationsSyst
• em improvementsUser fe
• edback programsProcess optim

ization effortsProvide regular status reporting to DSI leadership and Train

ing leadership.Identify opportunities to improve learning delivery, reporting visibility, and administrat

ive efficiency.
Phase 1 & Phase 2 Op

erations SupportPhase 1 – Mobilization & Learning Architec

ture Dev

• elopmentSupport:LMS sele
• ction activitiesLearning arc
• hitecture designTraining gover
• nance definitionCurriculum frame
• work developmentQualification
• structure designReporting requir
• ements gatheringIntegration pla

nning activitiesEstablish the technical foundation required for workforce rea

diness programs.
Phase 2 – Assembl

y Go-Live SupportSuppo

• rt activation of:Assembly
• training programsSafe
• ty certificationsWorkforce on
• boarding pathwaysLea
• rning assignmentsQualific
• ation assessmentsRe

adiness reportingEnsure training infrastructure is fully operational prior to work

force deployment.
Workforce Scale & Continuou

s Learning SupportAs operations expand,

• support growth of:Technical
• learning programsCerti
• fication librariesCom
• petency frameworksLeadership de
• velopment pathwaysW
• orkforce analyticsSkills m

anagement programsEnsure the training ecosystem can scale alongsid

e business growth.
Requ

• ired Qualifications5–8+ years of experience supporting Learning Management Systems, workforce development programs, training operations, or educa
• tional technologiesExperience supporting manufacturing, industrial, technical training, data center, semiconductor, or operational wor
• kforce environmentsStron
• g understanding of
• :LMS administrationWorkforce quali
• fication managementCer
• tification trackin
• gLearning analytics
• Training governanceCo
• mpetency managementExperience participating in LMS implementations, upgrades, or enterpris
• e learning programsStrong analytical, organizational, and c
• ommunication skillsAbility to work effectively with both operational and tec