Field Installation Technician

Field Installation Technician

Location: Cincinnati OH

Work Arrangement: Field-Based (Remote from Corporate Office; Not Work From Home)

DecisionPoint Technologies is seeking a Field Installation Technician to install and deploy POS hardware, and low-voltage network infrastructure at customer locations across the Midwest. Technicians perform structured cabling installs, configure retail technology equipment, and support large-scale retail and distribution center deployments. This is a field-based role supporting nationwide customer projects, primarily in retail and logistics environments. Position Overview: As a Field Installation Technician, you will be the on-site expert installing, configuring, and troubleshooting technology solutions across industries. This role offers hands-on experience with advanced POS systems, network hardware, and enterprise-level installations—while traveling to exciting locations around the U.S.

Key Responsibilities:

• Install, configure, and troubleshoot POS systems, network equipment (routers, switches, wireless access points), PCs, and other hardware.
• Perform low-voltage cabling installations, including pulling, routing, and terminating Cat5e, Cat6, and fiber optic cables per industry standards.
• Conduct pre-installation site surveys to plan equipment placement and anticipate challenges.
• Collaborate with project managers, customers, and fellow technicians to ensure seamless project execution.
• Adhere to all safety protocols and company policies on-site.
• Deliver excellent customer service while maintaining a professional presence.
• Complete accurate, detailed installation reports and documentation.
• Maintain company tools and equipment responsibly.

Requirements

Experience - What You Bring: High School Diploma or GED requiredProven experience as an Installation Technician or similar role, with a strong focus on POS systems, networking, and PC hardware.

• Expertise in low-voltage wiring and terminations, including familiarity with connectors and testing equipment.
• Experience pulling and managing cables in commercial or industrial settings.
• Skilled in using powered hand tools safely and effectively.
• Ability to read and interpret technical diagrams and blueprints.
• Strong troubleshooting skills and independence in resolving technical issues.
• Excellent communication, organization, and interpersonal skills.
• Valid driver's license and clean driving record.

Preferred Qualifications:

• Certifications such as CompTIA A+, Network+, BICSI, or manufacturer-specific credentials.
• Experience with large-scale installations in retail, restaurant, or distribution center environments.
• Knowledge of multiple operating systems (Windows, Linux) and network protocols.

Work Environment & Travel:

• This position requires extensive travel (approximately 85%) to customer locations across various regions.
• Overnight stays will be required to meet project demands.
• Weekend work may be necessary based on customer specifications and project timelines.
• Must be able to lift and carry equipment weighing up to 75 pounds, climb ladders, and work in various physical environments.
• Must be able to operate scissor lifts, man lifts and understand safety protocols related to this machinery.

Benefits Eligible employees may participate in a comprehensive benefits program that includes medical, dental, and vision coverage, 401(k) with company match, paid time off, company-paid holidays, and short- and long-term disability coverage. Equal Employment Opportunity Statement DecisionPoint Technologies is an equal opportunity employer. All employment decisions are made without regard to any status protected by applicable federal, state, or local laws.