IT SPECIALIST (CUST SPT)

Senior IT SpecialistYou will serve as Senior IT Specialist for NLSC commands within assigned area of responsibility (AOR). Provides daily operational support to commands while functioning under the administrative and managerial oversight of IT Ops.You will be responsible for IT-related duties as directed by the Supervisor and the on-site leadership as outlined in Section 3, Factor 2 below. Primarily responsible for IT customer support for the NLSC regional command to which they are assigned.You will ensure the organization's strategic plans, mission, vision, and values are communicated to other local IT professional(s), if applicable.You will integrate NLSC region's IT strategy, goals, objectives, work plans, work products, and services. Executes duties related to adjustments, modifications, and revisions to meet objectives.You will identify, distribute, and balance workload and tasks among employees in accordance with established workflow, skill level, and/or occupational specialization.You will monitor and report on the status and progress of work, checking on work in progress and reviewing completed work to see that the supervisor's instructions on work priorities, methods, deadlines, and quality have been met.You will provide technical assistance to customers to minimize disruptions of computer operations, troubleshooting, escalation and tracking information technology problems. US Navy