Internal Communications - Lead Specialist

Description The Lead Specialist for Internal Communications for Marsh Risk Business and Client Services (BCS) will play a pivotal role in shaping and executing a dynamic internal communications strategy for the global Marsh Risk BCS population. This individual will bring proven experience partnering with senior leaders, a deep understanding of internal communications best practices, and a passion for storytelling that drives engagement through innovative and strategic initiatives aligned with overarching BCS communications goals. As a trusted communications advisor, the Lead Specialist will provide strategic guidance on messaging, channel strategy, and priority initiatives, serving as a creative thought partner to the BCS Internal Communications Leader. They will lead and develop one direct report and collaborate closely with a global network of communicators to deliver impactful communications that support Marsh Risk and BCS’s broader business objectives. This role offers the opportunity to influence and elevate internal communications within a collaborative environment that values creativity and strategic thinking. Location / Work Arrangement This position requires working from our New York City office at least three days per week. Marsh is committed to hybrid work, which includes flexibility for remote working, but all colleagues are expected to be in the local office or working onsite with clients at least three days per week. Office-based teams will identify an “anchor day” per week for in‑person collaboration. Key Responsibilities Develop and execute communication strategy and approach for Marsh Risk BCS, supporting the objectives of the leader and function, aligned to the overarching BCS communication strategy. Manage, review, and publish content on communication vehicles (Intranet, newsletters, email, social media, etc.) to ensure on‑time, accurate delivery and availability of fresh, updated content. Evaluate and interpret user needs, analyze the audience and determine the most effective means of presentation methodology to support the objectives of a function or business. Develop and write presentation materials for firm‑wide meetings and events. Support the planning and execution of internal promotion, such as video production and other multi‑media vehicles, to deliver key messages across the business/function/enterprise. Provide mentoring to less experienced staff to continue output improvement. Consult on critical issues with all levels of internal (and external, if appropriate) stakeholders to support the execution of communications materials. Provide relevant subject matter expertise, as requested, to assigned projects. Requirements Enrollment: Bachelor’s Degree, in Communications or English preferred. Minimum of 7 years of prior relevant experience. Preferred Qualifications Excellent writing and communication skills. Strong knowledge of core internal communications and change management strategies. Well‑developed and professional interpersonal skills. Ability to interact effectively with people at all levels of the organization. Ability to work in a team environment with a client‑centric focus and emotional intelligence. Compensation & Benefits The applicable base salary range for this role is $98,600 to $197,200. The base pay offered will be determined by factors such as experience, skills, training, location, certifications, education, and applicable minimum wage requirements. In addition to the base salary, this position may be eligible for performance‑based incentives. We offer a competitive total rewards package, including health and welfare benefits, tuition assistance, 401(k) savings, other retirement programs, and employee assistance programs. EEO Statement Marsh is committed to a diverse, inclusive, and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion, and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting Marsh. #J-18808-Ljbffr US031 Marsh & McLennan Shared Services LLC