Patient Service Representative

Patient Service Representative – Putting the Care in HealthcareJoin a supportive team that values your skills, growth, and a healthy team culture. We foster a positive patient-focused environment where you can thrive.Benefits of working with our company include:Competitive base compensationPaid Time Off (PTO)401(k) with employer matchHealthcare benefits including health (with FREE care at Community Care Partners), dental, vision, life, and disabilityAnnual salary increasesOpportunity for pay advancesBranded apparelGreatWork Perks with discounts on travel, entertainment, and moreKey responsibilities:Greet and assist patients in a friendly, supportive mannerCheck patients in for appointments and scan documents into chartsAssist with registration forms and distribute medical recordsCollect and post copayments and outstanding balances; balance cash drawer dailyInform patients of care costs and collect required feesAssess walk-in traffic for potential emergenciesCommunicate patient needs to clinical staffAnswer phones professionally and route calls appropriatelyMaintain confidentiality of patient informationKeep reception and waiting areas clean and sanitizedProvide coverage for medical records and prior authorizations as neededPerform other duties as assignedQualifications:High school diploma or equivalent requiredMinimum one (1) year of customer service experienceStrong communication and problem-solving skillsAbility to interact effectively with people from all backgroundsPay is based on experience, skills, and internal equity and falls within an established range.Community Care Partners is an Equal Opportunity Employer (EOE).