Seasonal Associate, National Support Center

Seasonal Associate, National Support Center

Arlington, Texas

Job Category: Admissions/Guest Services

The Six Flags National Support Center is the go-to resource for our guests. The purpose of this position is to provide fast, friendly, out-going service to members at all Six Flags properties. Support Center Representatives will engage with guests from all across the country!

Availability: 8 am to 5pm and 11am-8pm shifts. Full week schedule available, weekends required. Tuesdays & Wednesdays off or Wednesdays & Thursdays off.

Position Type: Seasonal

Hourly Rate: $15/hour

Responsibilities:

• Communicating with guest via phone, chat, and email to answer questions regarding park policies and procedures.
• Resolving guest complaints and concerns in a friendly and professional manner
• Ensuring a safe, and professional work environment is consistently maintained
• Keeping Support Center facilities clean and in working order, including restrooms

Qualifications:

Proficiency in computer skills in Microsoft Office and Windows OS are required Basic to intermediate Salesforce's experience Ability to communication via phone, chat and email to resolve concerns Strong work ethic, attention to detail, and a commitment to safety Ability to interact in a professional and positive manner Problem-solving skill Excellent written and verbal communication skills Sense of urgency and fun Friendly, outgoing personality, and ability to address guest concerns with empathy Ability to read, speak, write, and understand the English language