Business Analyst

Job Title: Business Analyst - Senior

Location: Toronto, Ontario, Canada

Work Model: Onsite

Duration: 6 months

Extension: 1 Time

Must Haves

• Proven experience in gathering, analyzing, and documenting data, system, and business requirements.
• Expertise in Business Analysis working visio diagrams and swim lane diagrams
• Ability to define use cases, user stories, and acceptance criteria for IT solutions.
• Experience with database analysis and SQL language.
• Ability to effectively liaise between business users, IT teams, and external vendors.
• Experience leading requirements workshops, JAD sessions, and stakeholder interviews.
• Understanding of Agile (Scrum, Kanban) and Waterfall methodologies to support IT teams.
• JIRA, Confluence, Azure DevOps (for requirements tracking & project collaboration).

Description / Responsibilities / Skills

Description

• The Ontario Ministry of Environment, Conservation and Parks (MECP) Species at Risk Branch (SARB) is responsible for the administration and issuance of Registrations under the new Species Conservation Act (SCA), 2025.
• The objective of this project is to build a modern online Registration system for both external and internal users.
• Technology stack : Microsoft Dynamics CRM (backoffice), MuleSoft (middleware) and Java/React (public facing portal)
• This position is to understand MECP Registration and Permit workflows and write user stories and related functional and technical specifications, develop Figma prototypes; including briefing requirements to the development team, leading QA testing, coordinating UAT with Ministry users and updating / grooming product backlog on on-going bases.
• This position is listed as "Onsite"; the resource is expected to work onsite between the standard working hours of 8:00-5:00 PM (excluding lunch breaks) every Monday to Friday inclusive at the identified OPS office location.

Experience & Skill Set Requirements

1. Data & Business Analysis & Requirements Management (35%)

• Strong analytical skills for identifying business problems and proposing solutions.
• Experience in systems re-engineering and workflow optimization.

2. Stakeholder Engagement & Communication (25%)

• Excellent documentation and presentation skills for communicating business needs to technical teams.
• Strong negotiation and facilitation skills to align diverse stakeholder interests.

3. Technical & Tools Proficiency (15%)

• Hands-on experience with data and business analysis tools, including:
• Visio, Lucidchart, MIRO (for process modeling and workflow visualization), figma
• SharePoint, MS Teams (for document management & team collaboration).
• Familiarity with data-driven decision-making tools (Power BI, SQL, Advanced Excel) is a plus.
• Knowledge of ERP, CRM, or Cloud-based business solutions is an asset.

4. Systems Optimization & Digital Transformation (20%)

• Experience leading systems re-engineering initiatives to improve efficiency.
• Ability to identify automation opportunities and workflow enhancements.
• Strong problem-solving skills with a focus on data-driven decision-making.

5. Public Sector (OPS) Experience (5%)

• Prior experience working in Ontario Public Sector (OPS) or other government environments.
• Familiarity with OPS governance frameworks (Stage Gate, ITIL, security policies, etc.).
• Understanding of OPS procurement, regulatory compliance, and service delivery models.