Community Ambassador

Job Description

Job Description

Join Our Team at Kuester Management Group:

Shaping Communities Since 1975: At Kuester Management Group, we pride ourselves on our family-founded roots and dedication to the Carolinas' communities. Since 2001, we've been a trusted leader in association management, delivering customized solutions and exceptional service. We partner with developers, board members, and homeowners to create thriving, well-managed neighborhoods. If you’re looking for a dynamic role where you can make a tangible difference, we invite you to join our passionate team!

Your Role

As a Community Ambassador at Coastal Club of the Carolinas, you’ll be the heartbeat of a vibrant and welcoming community. This position focuses on planning creative events, supporting clubs and committees, and building connections that make residents feel at home. This is a hands-on, people-centered role where your organization, communication, and creativity will shine.

What You’ll Do

Your key responsibilities will include:

• Community Engagement: Support the administrative needs of resident-led clubs and committees, and assist with establishing new ones.
• Event Planning: Organize engaging recreational activities, cultural programs, and seasonal celebrations that reflect the community’s interests.
• Communications: Develop and publish a monthly activities calendar, collaborate on a weekly e-newsletter, and manage community digital communications, including announcements, surveys, and web updates.
• Vendor & Partner Relations: Build relationships with local businesses, instructors, and entertainers to offer unique experiences and support the local community.
• New Resident Support: Coordinate and host four orientation sessions annually to welcome new residents.
• Amenities Management: Assist with scheduling, upkeep, and safe usage of community amenities, including the clubhouse, pool, fitness center, and sports facilities.
• Budget Oversight: Help plan and manage the social events budget, reviewing reports and ensuring alignment with annual plans.
• Event Flexibility: Participate in daytime, evening, and weekend events as needed to support a vibrant community atmosphere.
• Additional Duties: Perform other tasks as assigned, always approaching work with a proactive and team-oriented mindset.

What We’re Looking For

• Event & Community Experience: Background in lifestyle programming, community engagement, or event planning preferred.
• Service-Oriented: Hospitality or service-focused work experience is a plus.
• Tech-Savvy: Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Publisher). Familiarity with SharePoint, Skype, Basecamp, and Formstack is helpful.
• Strong Communicator: Excellent interpersonal, verbal, and written communication skills with attention to grammar and detail.
• Organized & Adaptable: Able to manage multiple priorities effectively in a fast-paced environment.
• Relationship Builder: Comfortable engaging with mature populations and fostering positive connections.

Training Provided

• Comprehensive systems and software training specific to the role.

Why Join Us?

At Kuester, we’re more than just a management company – we’re a community. We offer a collaborative, supportive work environment where your creativity and contributions have a direct impact on the communities we serve. If you’re passionate about people, organization, and making a difference, we’d love to hear from you!