Call Center Agent

Job Overview AV Taxi Rides is currently seeking a reliable and customer-focused Call Center Agent to assist with customer support, ride scheduling, and transportation service coordination. The ideal candidate will provide professional assistance to customers while supporting daily operations in a fast-paced call center environment. Key Responsibilities Answer inbound customer calls regarding transportation services Resolve customer concerns and elevate issues when appropriate Coordinate with dispatch teams regarding ride updates Maintain accurate customer records and call documentation Provide professional and courteous customer support Handle high call volumes efficiently Qualifications High school diploma or equivalent required Strong verbal communication skills Basic computer and data entry skills Ability to multitask in a fast-paced environment Professional phone etiquette Bilingual skills are a plus Salary Range $17 – $26 per hour Benefits Paid training Flexible scheduling Paid time off Advancement opportunities Supportive work environment Performance-based incentives Employee transportation discounts #J-18808-Ljbffr