Patient Care Tech 7C Surg/Trauma FT Rotating Center City

Patient Care Technician II

With a commitment to patient and family centered care, the Patient Care Technician II (PCT II) provides advanced designated direct and indirect patient care activities under the direction and supervision of the licensed clinical team members in ways that value the uniqueness of each individual and addresses the physiological, emotional, and social needs of the diversity of patients served by Jefferson Health. The PCT II has advanced clinical skills and certifications, as well as the ability to act as resource/mentor in the area of safe patient handling/de-escalation techniques/point of care testing.

The PCT II:

• Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.
• Recognizes the patients, their family/designated care partner(s) in providing safe, compassionate and coordinated care based on respect for patient's personal preferences, priorities, needs, and cultural beliefs and values.
• Communicates with and supports the interprofessional team, patient, family and designated care partners.
• Performs designated direct and indirect patient care activities to meet patient care needs under direction of licensed clinical team members.
• Actively promotes and maintains a safe patient care environment.
• May be assigned the role of a virtual safety associate as needed based on campus needs
• Provides assistance in maintaining supplies and equipment available to ensure efficient unit operations and acts as resource for training new staff on various supplies and equipment use.
• Consistently demonstrates knowledge and advanced skills. The following are areas that demonstrate examples of advanced knowledge and skills. Each unit will apply based on unit needs and alternative care models:
• Maintains ability to recognize and monitor individual patient's EKG
• Maintains ability to recognize and report hemodynamic instability and critical changes in patient condition
• Maintains IV Insertion competency including IV insertion using Ultrasound guidance
• Maintains advanced knowledge and experience with phlebotomy and lab specimen collection including T&S, Blood Cultures
• Maintains competency regarding use of advanced medical equipment such as splinting, advanced rehab therapy equipment, trauma care, IABP, rapid infuser, central line and A line set ups. Works with professional development team to create training modules following vendor supplied information for use guidelines and best practice. Acts as a coach/trainer to others team members.
• In the acute rehab setting are able to act as transfer and positioning coach/trainer for specific patient populations.
• Advanced skills in bladder scanning and intermittent catheterization
• Maintains skills regarding management of aggressive behavior and de escalation techniques. Acts as a coach/trainer to others following formal training guidelines.

Qualifications:

• Education - Required: High School Diploma/GED Diploma or equivalent required
• Experience - Required: 2 years Nursing Assistant, PCT or healthcare experience required. Certification and completion of advanced skills and knowledge training within six months of hire accepted in lieu of experience requirement.
• Knowledge, Skills and Abilities - Required:
• Healthcare Knowledge - Knowledge of medical terminology, patient care needs and their role in interprofessional team.
• Execution of Delegated Tasks - Ability to complete delegated tasks within scope of role.
• Daily Living Assistance - Knowledge of personal care and hygiene necessary for quality of life, and ability to apply this knowledge to patients in need on a daily basis.
• Patient Safety - Knowledge of the risks faced by patients in a healthcare environment, and the ability to take steps to reduce these risks.
• Patient-and Family-Centered Practice- Knowledge of how to convey respect and collaborate with each patient, family and/or designated care partner in care.
• Cultural Awareness- Knowledge of people with diverse backgrounds and the ability to convey respect and connect effectively.
• Effective Communication- Understanding of effective communication concepts, tools and techniques, ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Uses the language of partnership with patients and families, engaging them in their health and health care.
• Licenses and Certifications - Required:
• BLS - Basic Life Support AHA - American Heart Association
• CPCT - Certified Patient Care Technician - National Performance Specialists
• Licenses and Certifications - Preferred:
• ACLS - Advanced Cardiovascular Life Support - American Heart Association
• PALS - Pediatric Advanced Life Support - American Heart Association
• Additional Qualifications:
• Completion of Advanced Clinical Course
• Handle with Care certification
• Dysrhythmia course certification

Values and Habits:

• Put People First: Create a safe environment where all colleagues feel supported and motivated to be their best at work.
• Build relationships: Build belonging, empathy, and collaboration.
• Engage with grace: Assume positive intent and share your perspective thoughtfully.
• Create moments: Affirm and acknowledge the contributions and efforts of others.
• Do What's Right: Focus on how we work most effectively to get the best results.
• Prioritize What Matters: Clarify what's most critical and why.
• Align on Expectations: Translate priorities into agreed upon accountabilities and outcomes.
• Act with integrity: Behave ethically and honestly in all interactions and business practices.
• Pursue Excellence: Focus on learning and growth.
• Look and Listen: Explore new ways of working and stay curious by learning from others.
• Innovate with Intent: Try new ideas that support organizational priorities.
• Value Lessons Learned: Acknowledge progress and insights that come from striving to improve.

Physical Demands/Working Conditions:

The Functional Job Descriptions, maintained by Employee Health Services, will be the final authority on essential physical requirements if applicable.

Usual Workday Hours: 8

Work Environment:

Functional Demands

Energy level refers to the amount of energy transferred to an object in order to perform the work that needs to be done.

Work Shift: Rotating (United States of America)

Worker Sub Type: Regular

Employee Entity: Thomas Jefferson University Hospitals, Inc.

Primary Location Address: 111 S 11th Street, Philadelphia, Pennsylvania, United States of America