Senior Claims Specialist

Senior Claims SpecialistOld Republic Bitco is seeking a Senior Claims Specialist to join our regional office located in Dallas TX. This position is open to a hybrid work arrangement, blending flexibility with meaningful in person collaboration.This position provides key support in the handling of claims across multiple lines of coverage, with a focus on Liability (Commercial Auto and General Liability). This includes assessing claim coverage, liability, legal and damage issues, and investigating, evaluating, and effectively resolving all assigned claims in a timely manner according to company and regulatory guidelines. Provides a high level of customer service to internal and external business partners.Primary responsibilities include:Review, analyze, and interpret policy conditions, exclusions, and endorsements to resolve coverage and liability issues for assigned claimsPrepare reservation of rights letters, nonwaiver agreements, and coverage disclaimers to address claim coverage issuesReview and evaluate claim reserves to ensure that the respective reserve properly reflects the potential exposureInvestigate claims to evaluate coverage and legal issues, which may include meeting with Insureds and witnesses, and obtaining statements, records, and other evidentiary materialsProvide proper documentation and reporting of investigation and claims handling activitiesNegotiates, including through mediation, arbitration, or other court-supervised settlement efforts, settles, and resolves claims with claimants, insureds, and their lawyers; provides appropriate claims resolution documentsMaintain a working knowledge of regulatory and jurisdictional requirementsProvides direction to and management of defense counsel, independent adjusters and other third parties retained to assist in a particular claimIdentify and pursue (if applicable) risk transfer opportunitiesOther duties as assignedQualifications include:Minimum of 5 years of experience with the following: Coverage Review – interpreting policies, agreements/contracts, reservation of rights, and disclaimers; Claims Investigation – Statements, authorizations, retention of qualified experts and counsel; Claims Administration – Reports, review reserves, compliance knowledge of laws and procedures; Claims Settlement – Preparation of disclaimer letters, releases, and proof of loss statements; participation in legal court proceedings when necessaryKnowledge of coverage, negligence principles, investigation, and negotiation techniquesAbility to obtain and maintain state adjusting licenses, as neededMust be service-oriented, with the ability to provide prompt, efficient, and effective claims and customer serviceAbility to communicate clearly and effectively with our customers, claimants, opposing counsel, defense counsel, and members of the publicAbility to manage and organize workload of multiple tasks simultaneouslyExcellent judgement, negotiation, and decision making skillsMust be able to travel between different off-site locations or overnight in an expeditious mannerExperience in handling liability claims in Texas and OklahomaBenefits include:Competitive salary paired with a comprehensive benefits packageGenerous paid time off, plus 12 paid holidays annuallyComprehensive health coverage, including medical, dental, and vision plansAdditional protection through accident, critical illness, and hospital indemnity insuranceCompany-paid life insurance equal to 2× annual salaryCompany-paid short-term and long-term disability coverage401(k) Savings and Profit-Sharing Plan through Old RepublicOngoing education, training, and professional development opportunitiesSupport for industry certifications and insurance designations, including financial assistanceFlexible scheduling with a two-hour window for start and end times within a 7.5-hour workdayOpportunities to give back through corporate philanthropy and community service initiativesOptional benefits including travel, commuter, and pet insuranceEmployee wellness support through a dedicated fitness program