Junior Service Advisor

Job Description: About Madison Honda


Madison Honda is a leading automotive dealership located in Madison, New Jersey. We are committed to providing excellent customer service and fostering a positive work environment.

Position Overview


The Junior Service Advisor supports the Service Advisors by assisting with various daily tasks to enhance the productivity and flow of the service lane. This role involves interacting with customers, processing invoices, and managing loaner vehicle agreements among other duties.

Key Responsibilities

• Assist Service Advisors with invoicing repair orders
• Perform "Active Deliveries" by reviewing Multi Point Inspections and addressing customer questions
• Greet customers and handle cashiering duties
• Manage loaner vehicle agreement write-ups
• Answer incoming phone calls and schedule appointments
• Maintain filing and perform other administrative tasks during downtime
• Engage in cross-training to become familiar with the full Service Advisor role, including customer write-up and maintenance recommendations

Job Details

• Salary: From $18 to $20 an hour
• Job Type: Full Time (Must be available on weekends)
• Location: Madison, NJ 07940

Job Requirements:

• No previous automotive experience required, though it is helpful
• Strong interpersonal and team-oriented skills
• Flexibility to work multiple weekday shifts and weekends, including Sundays

WHAT WE OFFER:

• Tremendous product & inventory
• Ongoing company-wide training
• Strong company reputation
• Growth opportunities
• Professional, enthusiastic & supportive working environment

When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug-free workplace .

We Would Really Like To Hear From You!