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Citizen Services Specialist - Government Programs

MAXIMUS

Maximus is seeking a Customer Service Representative to support large-scale government programs. You will handle inbound calls, emails, and chats from citizens and program participants, providing timely, accurate information on eligibility, application status, and program guidelines. You will document all interactions, follow strict privacy standards, and escalate complex issues as needed. This mission-driven role offers collaboration and exposure to digital modernization and public-service #J-18808-Ljbffr MAXIMUS

Vacancy posted 4 days ago
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