Behavioral Health Call Center Lead - Compassionate Care Ops

Mercy

Mercy is seeking a Supervisor for Behavioral Health Call Center to lead the day-to-day operations of the Behavioral Health and EAP Call Center. You will direct a team of caregivers, monitor performance, and ensure timely, compassionate access to care for patients. You will collaborate with Behavioral Health and EAP leadership to drive quality, improve processes, and align with Mercy's mission and values while managing staffing, training, and performance metrics in a fast-paced health system. #J-18808-Ljbffr

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Vacancy posted 1 day ago

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