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Quality Assurance & Customer Experience Analyst

$20 - $25 per hour

ASM Research, An Accenture Federal Services Company

ASM Research, An Accenture Federal Services Company, is looking for a Quality Assurance Analyst in Jefferson City, Missouri, to monitor customer interactions and analyze feedback effectively. You will provide insights that enhance overall customer experience through quality metrics and trends. Ideal candidates should have 2-5 years of experience and an Associate’s Degree or equivalent, with strong problem-solving and analytical skills. The position offers a compensation range between $20.00 and $25.00 per hour. #J-18808-Ljbffr

Vacancy posted 2 days ago
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